Merchandise Controller

Motive Companies
Ontario, CA

: Excellent opportunity to join one of the largest retailers in the world. Major Areas of Responsibility:
  • Ensures merchandise meets purchase order specifications.
  • Ensures that merchandise is seasonally appropriate for zones serviced by their facility.
  • Proactively addresses Vendor Compliance issues and opportunities in the way Vendors pack, ticket and ship merchandise.
  • Ensures that the merchandise is of the correct value to our customers in terms of fashion, quality, price and brand.
  • Challenges company retail price and ensures that "comparable at price" on ticket reflects the company standard of 20-60% off.
  • Ensures balanced mix of color, size, style and quantity in the lay-up through packing process by adhering to company shipping philosophy.
  • Ensures merchandise meets fiber content, labeling, care and country of origin legal requirements.
  • Ensures appropriateness of logos, graphics, hangtags and merchandise to our stores.
  • Identifies poor size breaks and communicates to Planning to adjust pack size.
  • Evaluates merchandise not ordered and assigns appropriate description and retail.
  • Possesses an in-depth knowledge of merchandise technical terms, fabrications and company standards relating to quality and size requirements.
  • Creates/maintains problem status logs to ensure special handling of problem orders.
  • Develops and applies in-depth understanding of all DC and Merchandise systems to effectively problem solve.
  • Partners/collaborates with all appropriate resources in the DC and Home Office to resolve issues in a timely manner.
  • Builds and maintains effective working relationships with hourly associates, DC management and P&A.
  • Understands impact vs. intent and adjusts communication style to achieve optimal outcome.
  • Comprehends the implication of their actions to the company's bottom line as it relates to shrink and profit.
  • Ensures that damaged/problem merchandise and RTVs are identified and processed according to established guidelines.
  • Ensures proper handling and timely execution of LPRs. Collaborates with operations to resolve issues centered around overages/shortages.
  • Identifies and communicates proper receiving, handling and routing of other DCs' merchandise.
Bachelors Degree or equivalent job experience. Minimum job skills required to perform this job:
  • Strong organizational and time management skills as well as flexibility and ability to prioritize
  • Strong PC skills including Lotus Notes, Lotus 123, Excel, Word.
  • Strong problem solving and negotiation skills in addition to strong oral and written communication skills
  • Displays strong follow through skills to resolve problems in a timely manner.
  • Utilizes active listening skills to effectively communicate at all levels.
1-2 years experience merchandising 1st shift (6am to 2:30pm) or 2nd shift (4pm - 12:30pm). Hourly pay rate: $21/hr #MCTA1

Posted 2026-07-21

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