Mariscos Cashier

Marisco Cashier

Store: Rancho Cucamonga

Classification: Non-Exempt

Job Description:
The Marisqueria Cashier provides friendly, fast, and accurate customer service at the Marisqueria counter. This role is responsible for operating the cash register and scale, accurately handling customer transactions, supporting counter presentation, and ensuring safe food-handling practices to deliver a positive customer experience. The Marisqueria
Cashier serves as a key point of contact for customers, greeting guests, answering questions about menu items, and supporting efficient service in a fast-paced supermarket environment.

• Accurately prepare, package, weigh, and price selected products to fulfill customer requests promptly and efficiently.
• Efficiently operate the cash register, scale, and other equipment, ensuring all transactions are processed accurately and swiftly to maintain a smooth flow of service.
• Adhere to proper cash and payment handling procedures as outlined in company policy, ensuring the security and accuracy of all financial transactions.
• Thoroughly balance the cash drawer at the end of each shift, ensuring all transactions are accounted for and discrepancies are promptly reported to management.
• Ensure compliance with state laws and regulations concerning weights and measures.

Food Quality & Compliance:

• Practice safe food-handling procedures at all times.
• Follow all food safety, sanitation, and health department regulations.
• Maintain awareness of proper temperatures and communicate concerns to leadership.
• Adhere to company policies and procedures related to foodservice operations.
• Merchandising & Counter Support
• Set up and maintain counter displays and signage to promote Marisqueria products.
• Arrange and restock merchandise and counter supplies as needed.
• Maintain a clean, organized, and visually appealing counter and service area.
• Assist with restocking by climbing, kneeling, or crouching as needed.

Customer Service & Transactions:

• Accurately scale all weighable Marisqueria products using correct tares and codes/PLUs to determine pricing.
• Operate the cash register to itemize and total customer purchases while following proper cash-handling procedures.
• Greet, acknowledge, and thank all customers while maintaining a friendly, positive, and professional attitude.
• Listen carefully to customer requests and ensure accurate order fulfillment.
• Encourage repeat business by providing consistent, courteous, and efficient service.

Teamwork & Collaboration:

• Support other Marisqueria department functions as needed to ensure smooth department operations.
• Maintain a prepared, organized, and sanitary work area at all times.

Safety:

• Follow and enforce all food safety, sanitation, and workplace safety policies.
• Report all unsafe conditions, equipment issues, or incidents immediately.
• Adhere to company dress code standards and professional appearance expectations.
• Comply with all store rules and company policies outlined in the Employee Handbook.

Other Duties:

• Perform additional duties as assigned by management.
• Support all current and future culinary programs implemented by Vallarta Supermarkets.
• Maintain flexibility to support business needs across departments.

Knowledge and Skills:

• Maintain knowledge of Marisqueria menu items, PLUs, scale coding, and pricing.
• Ensure accuracy in weighing, pricing, and processing customer orders.
• Support efficient service during peak business periods.

Required Education and Experience:

• High school education preferred or equivalent combination of education and experience.
• Food Handler Certification required (or ability to obtain).
• Must be at least 18 years of age.

Working Conditions:

• Stand for extended periods of time with frequent walking and use of hands.
• Frequently lift and/or move up to 25 pounds and occasionally up to 50 pounds.
• Occasionally required to climb, kneel, or crouch to restock counter supplies.
• Fast-paced environment with moderate noise levels.
• Availability to work varying shifts, including days, evenings, weekends, and holidays.

Expected Hours of Work:

• Flexibility to work afternoons, evenings, weekends, and holidays.

As of 2022, Vallarta counts on 53 stores throughout California (Ventura, Los Angeles, San Bernardino, Riverside, Kern, San Diego, Santa Barbara, Tulare, Orange, and Fresno counties), and more than 8,000 team members. The Gonzalez family promises to continue to strive for excellence in everything we do so that our valued customers always have a Vallarta supermarket to call their own.From one small carnicería in Van Nuys in 1985 to 53 full-service markets across California, Vallarta Supermarkets is a living, breathing tribute to the hard work and customer dedication of our founding family and all of our valued employees.Vallarta Supermarkets was founded by Enrique Gonzalez Sr., who was later joined in the business by his four brothers, his son and nephew. Their family roots and humble origins began in the tiny town of Jalostotitlán, Jalisco, Mexico, where Enrique and his brothers were raised on a meager farm. Their parents instilled in them at very young ages the importance of family and the power of a strong work ethic to overcome challenges.When the opportunity arose to immigrate in the 1960’s, the Gonzalez family was thankful to stake their claim in the “land of opportunity,” the United States of America. Right away, the five brothers got to work in restaurants, either as short-order cooks or bussing tables. Even though some of the brothers were still in school, they all worked to help the family make ends meet.In 1985, Enrique Gonzalez Sr. began his journey in the grocery business when he opened Carniceria Vallarta in a 1,000 sq. ft market in Van Nuys, CA. He focused on selling the traditional cuts of meats popular in his native Mexico with an emphasis on unequaled quality and the friendliest of customer service. He soon expanded the business to a second location and brought his four brothers into the business. From there the adventure truly began, as they worked together as a family to build both a reputation for excellence and a successful business.The Gonzalez brothers believed that the key to Vallarta’s success would be to combine elevated customer service with the highest quality products to serve the growing Hispanic community whose needs may not be addressed by big chain stores.That’s why, from the beginning, Vallarta Supermarkets offered a wider variety of the freshest, traditional foods from Mexico, and Central and South America than any other store. They offered specialty and traditional items customers couldn’t find anywhere else: cut-to-order Latin-style meats (ranchera, diesmillo, lomo de res), spices, fresh fruit and produce, delicious prepared foods, pan dulce made daily, plus everything else you would expect from a traditional grocery store. Fast forward to today where Vallarta has expanded its offerings to include a juice and aquas frescas bar, tortilleria, bakery (panaderia), a cevicheria and more.