Specialist, Retail Cheese

Job Description

Job Description

Overview

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.

Responsibilities

The KeHE Retail Cheese Specialist supports onsite customer employees with the initial establishment and continued support of an internal cheese shop. This includes ordering products for initial set up and product display, transmitting orders for delivery to the store and setting up display cases by cutting, wrapping, pricing and merchandising products. The Retail Cheese Specialist is responsible for providing customer support to store patrons and making recommendations for cheese pairings, portions and other food compliments while providing training and instruction to customer employees on all cheese monger activities.

Qualifications

Knowledge, Skills & Abilities : The employee must be proficient in written and spoken English and possess basic math skills. The employee must have a high school diploma or equivalent. Basic skill in Microsoft Office (Excel, Word, Outlook and Power Point) is required. Must be Siebel literate within 90 days of hire. The minimum required level of experience is two years in Service Deli knowledge – cheese, deli, perishable goods. The employee must have a valid driver’s license, and maintain a driving record that meets KeHE's standards. The employee must have reliable transportation, and if using a personal vehicle must maintain automobile liability coverage adequate to meet the financial responsibility laws of the state(s) in which the employee operates. The employee must have the ability to work independently or in tandem with customer employee’s applying excellent communication and customer service skills to all interactions.

Work Environment: The work environment is indoors. The employee may be exposed to variable temperatures from the two different product climates (dry, cold). The employee is also exposed to temperature variation during travel throughout assigned geographical territory. Vinyl floor covering is typical when working at a customer site.

Work Hours: The work schedule is 5 days a week, 8 hours a day. Start times vary. Work hours and shifts are subject to change depending on operating business conditions and needs. The employee may be required to work overtime, holidays or weekends.

Physical and Mental Demands: Medium. Exerts 10-20 pounds of force occasionally to move objects and product. This job requires constant standing and walking with frequent use of the upper extremities to reach, handle, grasp and use cutting and wrapping tools and handling product. The employee must know and follow proper health and safety protocols; know and follow KeHE's grooming, hygiene and dress code standards. The application of temperature sensitive protocols when transporting products is a must. The employee also must be able to manage time and multiple competing demands; adhering to schedules and deadlines, maintaining composure in pressure situations.