Receptionist Internal

:

TORRES MARTINEZ DESERT CAHUILLA INDIANS CLASS TITLE: RECEPTIONIST

For Posting Purposes Only

Department: TANF- Family Development Services FLSA Status: Non-Exempt Salary: $19.93 Non-negotiable BASIC FUNCTION: Under the direction of an assigned manager, operate a centralized telephone switchboard system at an assigned office; greet and assist visitors to the office; receive, sort and distribute incoming, outgoing and internal mail and correspondence; perform a variety of clerical support duties. REPRESENTATIVE DUTIES: The duties listed are not all inclusive and may be modified at the sole discretion of the employer. ESSENTIAL DUTIES: · Operate a centralized telephone switchboard system, directing calls to appropriate personnel; receive and transmit messages; provide general information and assistance to callers as needed. · Greet and assist visitors; screen and direct visitors to appropriate offices, organizational sites and personnel; distribute a variety of materials to visitors.

· Receive, sort, and distribute incoming, outgoing and internal mail and correspondence; receive and distribute incoming packages; assist other staff in preparing bulk mailings.

· Perform general clerical support duties including filing, duplicating, typing, assembling and distributing a variety of materials including letters, memoranda and informational packets.

· Operate a variety of office equipment including a copier, typewriter, fax machine and a computer. · Maintain calendar of appointments and meetings for the office meeting rooms; prepare and distribute schedule to appropriate parties. OTHER DUTIES: · Perform related duties as assigned. KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: · Operation of a centralized telephone switchboard. · Telephone techniques and etiquette. · Interpersonal skills using tact, courtesy and diplomacy. · Modern office practices, procedures and equipment. · Oral and written communication skills. · Operation of a computer and assigned software. · Correct English usage, grammar, punctuation, spelling and vocabulary. ABILITY TO: · Answer telephones and greet the public courteously. · Learn and explain organization, procedures and policies of assigned office. · Provide information, directions and assistance. · Receive, sort and distribute mail. · Perform general clerical support duties including typing, filing and duplicating. · Maintain routine records. · Communicate effectively both orally and in writing. · Operate a variety of office equipment including a computer terminal. · Complete work with many interruptions. · Establish and maintain cooperative and effective working relationships with others. · Work with people from diverse cultures, ethnic and socio-economic backgrounds and must always maintain cultural sensitivity. EDUCATION and/or EXPERIENCE: An equivalent combination of education and related work experience may be considered. For a high school diploma/GED equivalency, a ratio of 1:1 will be used for applicants with less than a high school diploma/GED. This means that one year of paid full-time work experience equals one year of high school education.

• High School Diploma or equivalency certificate GED/HiSET required, some college and specific departments may need at least one (1) year working with at risk youth. Ability to meet certification requirements of the position

An applicant that has completed an 8th grade education will need to have 4 (four) years of full-time work experience to substitute for the required high school diploma/GED. LICENSES AND OTHER REQUIREMENTS: 1. Must have prior to hiring and maintain throughout employment, a valid California Class C driver's license and maintain insurability under the Tribe's vehicle insurance policy. 2. May require throughout employment regular contact with or control over Indian children and therefore may be subject to the background investigative process to comply with P.L.101-630. WORKING CONDITIONS: ENVIRONMENT: · Office environment. · Constant interruptions. PHYSICAL DEMANDS: · Hearing and speaking to exchange information in person or on the telephone. · Dexterity of hands and fingers to operate a computer keyboard. · Sitting for extended periods of time. · Seeing to read a variety of materials. · Bending at the waist, kneeling or crouching to file materials. TMDCI Member/Indian Preference Policy: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (Title 25, USC. §472 and §473) and pursuant to the Tribe's TERO Ordinance, if applicable. Tribal Member given preference must be qualified. Notice of Drug Free Workplace Act Requirements: The Torres Martinez Desert Cahuilla Indians are required to implement the Drug Free Workplace Act of 1988 (41 U.S.C. §741 ). As such, it is unlawful for employees to manufacture, distribute, dispense, possess, or use a controlled substance on the job site. Employees that are reasonably suspected of violating this Act may be subject to drug testing as a condition of employment. A drug screening test will be given to all applicants prior to employment. All work performed under this job classification is in support of essential governmental functions of the Torres Martinez Desert Cahuilla Indians. Subject to Change