Host / Reservationist

Reservations & Guest Experience Specialist (Host / FOH Support)
Mono Inn | Mono Lake, California

Mono Inn is seeking exceptional professionals to join our team and help shape every aspect of the guest experience at our destination restaurant overlooking Mono Lake in California’s Eastern Sierra.

Led by Chef Jason Custer, Mono Inn offers a refined tasting menu guided by seasonality, thoughtful sourcing, and a connection to the landscapes of the American West. With over a century of fine dining history, the Inn continues to evolve while honoring its legacy as one of California’s most distinctive dining destinations.
From the first point of contact to the final moments of service, each element is intentional, executed with precision, consistency, and care.

Each front of house role requires contribution and shared responsibility to the entire team and
to the guest experience as a whole; whether supporting the flow of service, stewarding guest interactions, maintaining the dining room environment, or contributing to the evolution of the food and beverage program.

We hold a deep respect for hospitality, and for those committed to it as a career, we provide a defined trajectory for development and leadership as our concept evolves.

Housing may be available for qualified candidates.

The Role

The Reservations & Guest Experience Specialist role is the first and last impression of the Mono Inn experience, responsible for welcoming guests, managing reservations, and supporting the dining room team to ensure a seamless flow of service.

This position blends gracious guest interaction with strong organizational awareness, helping maintain the rhythm of service while supporting both front of house and kitchen teams.

Reservations & Guest Experience Specialist play a key role in setting the tone of the evening, guiding arrivals, managing pacing, and assisting service staff wherever needed to uphold the highest standards of hospitality.

Team members participate in ongoing wine tastings, service education, and professional development.

Responsibilities

• Greet guests with warmth and professionalism, creating a welcoming first impression
• Manage reservations, seating, and guest flow throughout service
• Communicate clearly with the dining room and kitchen to support pacing
• Provide thoughtful guidance to guests upon arrival, including menu format and timing
• Maintain an organized and composed host stand and entry area
• Assist service team with running food, resetting tables, and supporting transitions
• Anticipate guest needs and contribute to a smooth and coordinated dining experience
• Handle guest inquiries and special requests with care and attention
• Support a positive, focused, and collaborative team environment

Ideal Candidate

• Some experience in hospitality or guest-facing roles preferred
• Strong organizational and communication skills
• A natural sense of warmth, presence, and professionalism
• Ability to multitask and remain composed in a fast-paced environment
• Interest in fine dining and tasting menu service
• Deep respect for hospitality as a craft
• Willingness to learn and support all areas of service

We are especially interested in candidates who approach hospitality as a craft and are committed to continuous learning. All FOH team members participate in ongoing wine tastings, service education, and professional development.

What We Offer

• Competitive salary or hourly compensation plus tips (depending on experience)
• Staff meals during service
• Advanced wine, spirits, and hospitality education
• Support for sommelier certification and professional beverage education
• Travel and dining opportunities
• Opportunities for leadership and growth within the restaurant
• 4-5 service work week
• Housing available for qualified candidates
• The chance to work in one of California’s most extraordinary landscapes

Life in the Eastern Sierra

Mono Inn sits at the gateway to the Eastern Sierra wilderness, minutes from Yosemite National Park and the mountain town of Mammoth Lakes.

Many of our team members are drawn to the area because they value both a serious hospitality career and a life connected to nature and adventure. Days off might include skiing Mammoth Mountain, hiking alpine lakes, climbing granite peaks, exploring the high desert, soaking in natural hot springs, or an out-of-area adventure.

To Apply

Please submit:

• Resume
• Three professional references (required prior to hiring)
• A short note describing your approach to hospitality and why you would like to join our team

More information or apply at: