User support Technician
Job Responsibilities:
- Provide on the spot troubleshooting as time allows - Provide local support for the following systems installation, upgrades, troubleshooting: PC and or Laptop Hardware and Software o Network Peripherals and Printers Telephone System Maintain loaner laptops and projectors Manage PC and or Network Inventory
- Route help desk tickets to appropriate technicians or support groups
- Provide on the spot troubleshooting as time allows
- Provide support through online chat system
Skills:
- 1-2 years’ experience
Education/Experience:
- High School Diploma or Equivalent minimum AS/BS preferred
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