Lead AI Outcomes Manager (Remote)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an AI Outcomes Manager - REMOTE. In this role, you will be pivotal in operationalizing AI adoption within the legal sector, creating tailored workflows that address real legal challenges in real-time. Your efforts will directly contribute to transforming AI's potential into tangible business value, ensuring that law firms integrate these solutions as core components of their practices. You will shape the way legal professionals engage with AI, thereby playing a crucial role in product development and establishing yourself as a leader in AI implementation. This position offers a unique opportunity to make a significant impact in the rapidly evolving legal tech industry.

Accountabilities

• Deliver Custom Workflow Solutions: Complete all post-sales custom workflow requests within two weeks of submission, creating scalable, objective solutions for legal drafting and analysis that drive immediate client value.
• Drive AI Adoption and Implementation: Work directly with internal and external users to scope, create, and implement customized workflows that meet specific customer needs while maintaining objectivity.
• Establish Success Metrics: Develop and implement comprehensive KPIs and metrics for product adoption and custom solutions to measure law firm outcomes.
• Build Scalable Systems: Develop an accountability system for workflow requests, ensuring repeatable success as the company grows.
• Inform Product Strategy: Provide critical feedback loops to product teams based on customer workflow needs.
• Demonstrate Business Impact: Partner with Customer Success Managers to create business review decks featuring AI usage data.
• Maintain Quality Standards: Create and maintain scalable workflows grounded in objectivity to ensure compliance and accuracy.

Requirements

• Legal Expertise: JD or 5+ years of substantive legal experience required.
• AI and Legal Tech Experience: Proven experience with AI implementation and/or legal technology solutions.
• Exceptional Critical Thinking: Outstanding problem-solving abilities and effective workflow diagnosis.
• Relentless Attention to Detail: Commitment to precision in workflow creation for legal environments.
• Business Outcomes Ownership: Track record of delivering measurable results and accountability for customer success.
• Data Analytics Expertise: Strong analytical skills with the ability to convey insights effectively.
• Bilingual Communication: Ability to translate legal terminology and technical concepts effectively.

Benefits

• Competitive Salary & Equity
• 401(k) Program & company match
• Health, Dental, Vision, and Life Insurance
• Short Term and Long Term Disability
• Commuter Benefits
• Autonomous Work Environment
• In-Office/Home Office Setup Reimbursement
• Flexible Time Off (FTO) + Holidays
• Quarterly Team Gatherings
• In office Perks

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.