Administrative Assistant II
- Provide administrative support by preparing correspondence, reports, forms, invoices, and specialized documents.
- Serve as a primary point of contact for internal and external inquiries related to Resolution Strategies, responding professionally and directing requests as needed.
- Coordinate scheduling, communication, and logistics for meetings, projects, and departmental activities.
- Organize and maintain electronic and physical files in accordance with records management guidelines.
- Process requests, purchase orders, and invoices using organizational systems and tools.
- Track and reconcile program-related expenses and documentation.
- Support meeting planning, including agendas, minutes, and follow-up on action items.
- Manage incoming and outgoing communications, including mail and email.
- Complete required trainings and follow organizational policies and procedures.
- Perform other duties as assigned to support departmental goals.
- Associate degree or equivalent combination of education and relevant experience.
- Two (2) years of administrative or office support experience, preferably in a nonprofit, social services, healthcare, or community-based setting.
- Intermediate proficiency in Microsoft Office and standard office technology.
- Strong organizational, communication, and problem-solving skills.
- Ability to manage multiple priorities and maintain attention to detail.
- Professional judgment and discretion when handling confidential information.
- Ability to meet required pre-employment and ongoing compliance requirements, including background checks and health screenings (reasonable accommodations considered).
- Experience supporting administrative operations, coordination, or program support functions.
- Strong interpersonal skills and ability to interact effectively with diverse stakeholders.
- Ability to organize information, manage documentation, and track processes.
- Comfort working in fast-paced, collaborative environments.
- Ability to communicate clearly, professionally, and with a customer-service mindset.
- Experience supporting social services, housing, behavioral health, or community-based programs.
- A valid driver’s license is preferred to support occasional travel between locations.
- Familiarity with purchase orders, invoicing, or expense tracking processes.
- Experience working in cross-departmental or initiative-based projects.
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