Staff Software Engineer (Platform)

Why Toma

Toma is the automotive industry’s leading agentic AI workforce, starting with voice AI agents for sales and service call operations. Our voice AI product, built entirely in-house with cutting-edge large language models (LLMs), reaches millions of vehicle owners each month. As the darling startup in the automotive space, we have recently raised our Series A with Andreessen Horowitz and Y Combinator, and are rapidly expanding our customer base.

We’re a small team of former founders, athletes, and leaders from Scale AI, Uber, Braze, Microsoft, Amazon, Columbia, and acquired companies in the automotive industry who simply love winning. Autonomy is not recommended, but a table-stakes requirement, and we work very hard to maintain our lead. Our team is hybrid, with our headquarters in a brand-new two-story office in Potrero Hill, San Francisco.

Our team and product remain lean because we are incredibly customer-oriented: we frequently travel the country to meet with and learn from our customers. To this day, most of our customers have been referred to us through word of mouth. With our unique advantage and fast momentum in this $2 trillion market, we are poised to take Toma to the next level.

About this Role

We are seeking a Staff Software Engineer to join our team as one of the most senior engineers, with experience in scaling infrastructure for high-growth companies. This role will involve owning our infrastructure, modeling deployments, vendor relationships, and compliance initiatives.

You will report directly to the CTO and be provided the opportunity to shape the roadmap, make critical technical decisions, and mentor junior engineers.

Our engineering team works hybrid in San Francisco.

Responsibilities

• Owning our deployments on AWS, Porter, and various ML providers

• Architecting, building, and deploying improvements to our stack

• Deploying and maintaining self-hosted LLMs and other ML models

• Engaging with software vendors and forming long-term partnerships

• Solving novel problems with no a priori in a rapidly moving tech landscape

• Improving reliability and operational excellence

Required Qualifications

• A track record of excellence throughout your career

• Exceptional understanding of infrastructure and backend systems

• Exceptional coding skills and the ability to ship high-quality code at a high velocity

• Strong problem ownership and drive

• Passion and drive for talking to customers

• Great understanding of operating systems and distributed systems

• Previous leadership experience, especially as an individual contributor

Preferred Qualifications

• Proficiency in TypeScript, Bun, low-level Node.js, T3 Stack (Next.js, React, Prisma, PostgreSQL, NextAuth, tRPC), Python

• Experience scaling a small startup to millions of users

• Familiarity with prompt engineering and a desire to continuously learn

Don’t think you meet all the qualifications? Apply anyway. We’d love to hear what excites you about us, and we may have a role that's a good fit for you.

Benefits

• Meaningful equity

• Free lunch and dinner in the office

• Free health and dental insurance

• Generous travel and expense policy

• Monthly $200 wellness benefit

• The most fun you'll ever have in a tech role

How We Hire

1. Intro Chat (30 min)

2. Coding Screen (1 hr)

3. Virtual/In-Person Onsite (3 hours)

4. Offer