Release Readiness & Demo Lead - Tax Transformation
As a Release Readiness & Demo Lead on the Tax Transformation Office team, you will be responsible for:
- Building and managing release readiness plans per increment/release, including milestones, inputs, owners, and dependencies.
- Confirming final feature scope and known limitations in partnership with Product Management and Engineering; maintaining a single source of truth for release content.
- Owning PI demo planning and production, including run-of-show, agenda, sequencing, timing, storyline, and contributor coordination.
- Ensuring the establishment of stable demo environments, including accounts, data sets, permissions, test scripts, contingency flows; capturing Q&A and publishing readouts and follow-ups.
- Planning and orchestrating targeted "What's New?" demos for specific releases and audiences; tailoring messaging for functional stakeholders and coordinating assets with OCM.
- Coordinating Business Testing with QA and test leads, reviewing scripts for completeness and role coverage, and translating results into bugs, enhancements, or backlog items.
The Tax Transformation Office (TTO) advances Deloitte's tax platforms and products by aligning product strategy, engineering, business testing, and change management to deliver high-quality, adoptable releases. We partner with Product Owners, Engineering, QA, Business Testing, Change Management, Support, and functional stakeholder groups to ensure releases are well understood, effectively demoed, and accompanied by accurate enablement materials that drive adoption. Qualifications Required:
- Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week.
- Bachelor's degree in information systems, computer science, engineering, business, or a closely aligned field.
- 3+ years delivering software-focused initiatives in release readiness, product enablement, program delivery, or product operations.
- Hands-on use of a DevOps work management platform such as Microsoft Azure DevOps to analyze features and track work items.
- Ownership of planning and delivering stakeholder demos, including dry runs and executive-facing sessions.
- Authored release notes and/or change communications for production software releases.
- Practical application of Agile delivery frameworks such as Scrum or Scaled Agile Framework (SAFe).
- Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
- One of the following active accreditations obtained, in process, or willing and able to obtain:
- Licensed CPA in state of practice/primary office if eligible to sit for the CPA
- If not CPA eligible:
- Licensed Attorney
- Enrolled Agent
- Technology Certifications:
- Certified SAFe Agilist
- Certified SAFe Scrum Master
- Certified SAFe DevOps Practitioner
- ITIL Certification
- Project Management Professional (PMP)
- Program Management Professional (PgMP)
- Microsoft Azure
- Ownership of planning and delivering stakeholder demos, including dry runs and executive-facing sessions.
- Coordination of cross-functional Business Testing with QA, including test script review and results triage.
- Setup and maintenance of demo environments, including data, permissions, and contingency paths.
- Management of RAID (risks, actions, issues, decisions) for product releases.
- Creation of enablement assets such as demo scripts, FAQs, and slide support for stakeholder audiences.
- Facilitation of Program Increment (PI) demos or similar multi-team demos in Agile/SAFe environments.
- Use of Microsoft Azure DevOps or Jira to maintain traceability from features to work items and release scope.
- Development of release notes and "What's New" communications aligned to stakeholder personas.
- Collaboration with Change Management to plan training, communications, and adoption metrics.
- Familiarity with ISTQB-aligned testing practices for UAT/business testing handoffs.
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