Sales Administration Associate

: SUMMARY: Initiates, coordinates, and executes sales and administrative support to the Sales department. DUTIES AND RESPONSIBILITIES:

• Composes client communications and proofreading materials.
• Understands and communicates information regarding company products, services, and policies and procedures to new and existing clients.
• Handles the generation of sales reports and preparations for presentations.
• Aide sales teams by contributing administrative, technical, and clerical support.
• Processes sales orders to ensure completion and accuracy in Salesforce.
• Prepares weekly, monthly and/or quarterly reports, tracking work, quotas and commissions as specified.
• Generates, edits, and analyzes complex spreadsheets, including formulas, formatting, and graphs.
• Creates and edits reports and slide presentations using Microsoft Word, Excel, and PowerPoint.
• Administration of Salesforce by maintaining and updating records.
• Supports the preparation and attends sales and marketing events.
• Assists with developing and preparing sales and marketing promotional materials.
• Coordinates with other departments when necessary.
• Responds to all inquiries and requests in a timely and professional manner.
• Assists with special projects as assigned.
• Performs other duties as assigned by sales representatives or management.

QUALIFICATIONS:

• Bachelor's degree in business, marketing or a related field.
• One to three years of sales or marketing experience, or equivalent combination of education and experience.
• Excellent verbal and written communication skills.
• Proficient with Salesforce, and Microsoft Suites.
• Commitment to excellence and high standards.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Strong interpersonal skills.
• Ability to understand and follow written and verbal instructions.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Good judgement with the ability to make timely and sound decisions.
• Creative, flexible, and innovative team player.
• Ability to work independently and as a member of various teams and committees.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Acute attention to detail.
• Demonstrated ability to plan and organize projects.

COMPETENCIES:

• Customer Service-Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication-Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication-Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork-Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.