Customer Service/Front Desk

Bellevue Bowl in Atwater, CA is looking for an awesome addition to our customer service team! We are located on 785 Bellevue Road.

No experience needed - it's all about personality, willingness to learn and attitude towards being a hard-working team player. We will teach you!

Description

Are you most at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We’re looking for someone like you. A great employee is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they’re looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, working with parties, large groups and more. It’s fast paced, fun and customer focused.

Duties and responsibilities

• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons (depending on your age)
• Interact with customers, take orders and serve food and drinks
• Assess customers’ needs and preferences and make recommendations
• Handle all game transactions such as - assigning people to lanes, distributing shoes, starting lasertag games and more.
• Comply with all food and beverage regulations
• Help in the kitchen preparing food as assigned or as needed
• Foster and maintain a positive work environment
• May be assigned to parties as needed
• May be assigned to the arcade and lasertag areas as needed
• Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that’s not my job”
• Stay guest focused and nurture an excellent guest experience
• Ensure health and safety standards are followed
• Use all daily, weekly & monthly checklists as assigned and/or needed

Qualifications & Requirements

• Computer literacy / willingness to learn a must
• Ability to keep your area organized, stocked and clean
• Must have or be willing to obtain California Food Handlers Card
• Responsible Beverage Service (RBS) certificate a huge plus
• You must be over 21 to work behind the bar
• Positive attitude and excellent communication skills

Working conditions

• Must be able to work in hot conditions for extended periods of time (kitchens can be hot)
• Must be able to work in cold conditions for short periods of time
• Must be able to work around chemicals commonly used in restaurant and kitchen environments

Physical requirements

• Must be able to stand for extended periods of time while working (2-6hours at a time)
• Must be able to lift up to 50lbs
• Frequent bending, turning, shifting, kneeling walking and lifting of common kitchen items will be required throughout each shift.
• Must be able to work around all common foods, fruits, nuts and shell fish that would commonly be found in a restaurant kitchen environment

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