Library Associate 2
- Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials and managing patron accounts
- Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
- Checks in and processes library materials as necessary
- Accepts and processes fines, fees, or other payments
- Provides information regarding programs, events, conference rooms, etc.
- Mails library materials as necessary for patron homebound programs
- Shelves library materials
- Addresses or escalates patron conduct or safety issues to appropriate management
- Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
- Other duties as assigned
- H.S. Diploma or GED required
- Two years library experience preferred
- Basic knowledge of library systems and databases preferred
- Ability to work a regular schedule that may include a combination of days, evenings and weekends
- Excellent customer service skills
- Knowledge of Microsoft Office Suite
- Good communication skills, both written and verbal
- English/Spanish speaking is a plus
- Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.
- Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.
- Paid Time Off (Vacation, Sick & Public Holidays)
- Tuition Assistance
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
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