COMMUNICATIONS SUPERVISOR

Department of State Hospitals

JC-514892

COMMUNICATIONS SUPERVISOR - NAPA STATE HOSPITAL
COMMUNICATIONS SUPERVISOR

$5,819.00 - $8,012.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 5/13/2026

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

Job Description and Duties

Under the supervision of the Chief of Police or designee, the Communications Supervisor is responsible for assigning work to communications personnel, assist with the 24-hour operation of the communications center and perform a variety of administrative and related responsiblities as assigned. Plan, organize, and supervise communication activities and Communication Operators.

To ensure that your application will be considered for this recruitment the following items are required:

• You must complete the STD. 678 Employment Application
• Duties performed and Supervisor’s name and Contact information must be completed on the STD 678. - Incomplete applications will not be accepted. Resumes will not be accepted in lieu of information provided on the STD. 678
• Resumes will not be accepted in lieu of information provided on the std 678
• If applicable, you must include copies of any document that will support you meet the minimum qualifications for this classification (e.g. Training and Development Assignment or out-of-class experience approved and documented in your Department's Personnel Office). Failure to do so may disqualify you from this process.
• You are also required to pass the examination Communications Supervisor EX-4352 to obtain eligibility for the position. Please read the exam bulletin in its entirety.

Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals. For additional information please visit

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Position Details

Job Code #:

JC-514892

Position #(s):

480-561-1671-001

Working Title:

COMMUNICATIONS SUPERVISOR - NAPA STATE HOSPITAL

Classification:

COMMUNICATIONS SUPERVISOR

$5,819.00 - $8,012.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Napa County

Telework:

In Office

Job Type:

Permanent, Full Time

Facility:

Department of State Hospitals - Napa

Department Information

Founded in 1875, Napa State Hospital is the only state hospital in Northern California for persons struggling with severe mental illness. Classified as a low to moderate security facility, the hospital has a bed capacity to treat up to 1,362 patients on an attractive campus with treatment units located on 138 acres. Staff is dedicated and committed to delivering high quality, cost-effective, professional services and specialized programs in an environment that promotes continuous improvements in treatment for individuals with mental disabilities.

Department Website:

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.

Existing law requires that a thorough background investigation shall be conducted to verify the absence of past behavior indicative of unsuitability to perform public safety dispatcher duties. The background investigation shall include a check of Department of Motor Vehicles' records, and a search of local, State, and national criminal history files to disclose any criminal record. Persons unsuccessful in the investigation cannot be appointed to the Communications Operator series.

Existing law requires that a medical examination shall be conducted to verify the absence of any medical condition which would preclude the safe and efficient performance of dispatcher duties. Persons unsuccessful in the medical exam cannot be appointed to the Communications Operator eries.

Penal Code Section 13510(c) requires that State agencies participating in the P.O.S.T. program shall evaluate oral communication skills to ensure skill levels commensurate with the satisfactory performance of dispatch duties.

Penal Code Section 13510(c) requires that State agencies participating in the P.O.S.T. program shall require that the P.O.S.T. Public Safety Dispatcher's Basic Course be the minimum basic training for all public safety dispatchers in the program. The course shall be completed within 12 months of hire or assignment to dispatcher duties. Failure to successfully complete the course shall be cause for termination based on failure to meet the required conditions of employment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/13/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.


Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of State Hospitals

Department of State Hospitals - Napa

Attn: HR - Hiring Unit

2100 Napa/Vallejo Hwy.

Napa, CA 94558

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of State Hospitals

Department of State Hospitals - Napa

HR - Hiring Unit

2100 Napa/Vallejo Hwy.

Napa, CA 94558

07:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Other benefits include:

Free Parking

On-site childcare

Electric Vehicle charging stations

Beautiful walking trails and access to parks

On-site exercise facility

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website:

Human Resources Contact:
Tess Oracion
(707) 253-5756
[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Tiffani Emerson Morris
(707) 253-5562
[email protected]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.