Front Desk Associate (Weekend Part-Time)- Daniel Burnham Court
Schedule: Saturday & Sunday; 2:00 PM- 10:30 PM
Compensation: $26.00- $27.00 Per Hour
What You'll Do (Job Duties)
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
- Maintain the appearance of the front desk area, lobby, and main elevators.
- Monitor lobby activity and maintain access control.
- Provide concierge services.
- Complete Daily Activity Report
- Answer and direct incoming phone calls. Receive and distribute resident parcels.
- Address resident and guest concerns and questions
- Demonstrate strong understanding of the association's governing documents.
Who You Are (Skills/ Experience)
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
- High School Diploma or GED Equivalent.
- At least 1 year of customer service experience.
- Hospitality, luxury retail or fine dining experience is preferred.
- Hospitality Management college students or recent graduates are highly desired. Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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