Support Clerk

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Personnel Services Delivery Redesign (PSDR) Support Clerk

Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 36 years' experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking committed and passionate professionals to provide critical resources and information to support Service Members and their Family Members.

Overview: The US Army Installation Management Command (IMCOM) is seeking resources to provide Military Human Resources Support (MHRS) commonly referred to as “Personnel Services Delivery Redesign (PSDR)” to all supported and tenant units at the installations. This support includes services such as Electronic Military Personnel Office (eMILPO) operations, Soldier Readiness, Strength Management, Separations, Retirement Services, Reassignment Processing, Casualty and Mortuary Affairs Operations, In/Out Processing, Military Personnel File Maintenance, Military Orders, Sponsorship Management, and other MHRS services, along with associated Information Technology (IT) support for these tasks. This applies to all active-duty Soldiers and select US Army Reserve (USAR) and US Army National Guard (USARNG), Students, and Trainees on the installation. High quality, timely, and efficient MHRS shall be provided to all eligible Soldiers, trainees, Retirees, and Family members. Also includes Identification (ID) card services for contractors and civilian employees. Actions processed shall be accurate and in accordance with the terms and conditions of the Human Resource (HR) Solutions Multiple Award Task Order Contract (MATOC).

Tasks & Responsibilities:

Perform annual Military Personnel File (MPF) records review. Support annual records reviews by uploading and verifying receipt of Key Supporting Documents (KSDs) that support pay entitlements into the Interactive Personnel Electronic Records Management System (iPERMS) which is an integrated imaging system and powerful database that provides electronic personnel records storage, retrieval, and transfer capabilities, and enhances both mobilization and personnel readiness.

Required Skills, Education, Experience & Abilities:

• High School Diploma
• National Agency Check with Inquiries (NACI)
• Familiar with basic office equipment