Accounts Receivable Manager

Summary/Objective:
In this role, the Accounts Receivable Manager is responsible for managing all accounts receivable functions and tracking activities such as: tracking accounts, any and all types of cash receipts, managing past due accounts and creating financial reports. The Accounts Receivable Manager needs to be effective and efficient with their processes and procedures, in order to track and audit as needed.

Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manages the daily billing and collections department’s activities
• Identifies and assigns team members to customer accounts
• Hires trains, supervises, and evaluates the accounts receivable and collections department to ensure all deadlines and responsibilities are met
• Monitors, reviews, and ensures accurate and timely submission of weekly customer billings
• Ensures timely recording of customer payments; daily deposits of cash receipts
• Ensures accuracy of coding to general ledger accounts and includes detailed description on billing statements as required by customer requirements
• Reconciles the accounts receivable sub-ledger accounts and agrees to accounts receivable month-end balance and cash receipts to bank
• Prepares an analysis of accounts receivable transactions to identify missing weekly billings, misapplication of cash receipts, and other anomalies that may explain variances in account balances
• Coordinates setup of new accounts receivable with operations/relationship managers
• Extensive ongoing communications of customer accounts between multiple departments for accurate production of work product
• Timely responds to customer inquiries
• Organizes records of billings and deposits
• Set collection objectives to improve cash flow and early identification of problem accounts
• Prepares weekly customer aging reports for management
• Ensures collection efforts are being performed on delinquent customer accounts and tracked accordingly with follow-up performed with a sense of urgency
• Sends out monthly customer aging statements
• Negotiate with clients in non-payment situation in partnership with management
• Prepares monthly, quarterly, annual and ad-hoc forecasting reports
• Monitors and assesses Accounts Receivable and Collections Departments workload and reassigns as necessary; cross train employees
• Continuously evaluates and implements systems and/or new procedures to streamline and improve business processes
• Ensures proper coverage for vacation and absences as needed
• Prepares and maintains department policies and procedures, and desk instructions
• Participates in annual audits as assigned by the Corporate Controller

Core Behaviors:
Demonstrate to comply with Custom Goods’ Core Behaviors:

• Servant Leadership
• Passion for Excellence
• Integrity
• Resilient
• Intense Safety Focus
• Trust

Required Education and Experience

• BS/BA Degree in Accounting, Finance or Business Administration (Preferred)
• Proven work experience as an Accounts Receivable Manager/Collections or Supervisor – five years minimum
• Meticulous attention to details and accuracy in work product
• Demonstrates analytical, problem solving and critical thinking skills
• Ability to work independently and meet deadlines
• Excellent time management skills
• Exemplify good communication skill and ability to communicate professionally with others both verbally and in writing
• Display problem-solving skills under demanding conditions and deadlines
• Proficiency in Microsoft Office applications - Microsoft Word, Excel, and PowerPoint
• Familiarity with advanced formulas in MS Excel
• Able to lead a team of five team members time effectively
• Manage and develop others in order to achieve organizational goals.
• Hands-on experience with accounting software; preferred NetSuite but not a requirement
• Ability to create and present detailed reports

AAP/EEO Statement: Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.
This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.