Principal Product Manager

About Modern Animal

Modern Animal is reimagining the veterinary experience—for pets, their humans, and the medical teams who care for them. With thoughtfully designed clinics, a membership-based model, and modern software, we’re creating a new standard of care. Our ecosystem includes a member app for booking, messaging, and telemedicine; an EMR platform that reduces documentation burden; and pricing and membership strategies that align incentives while raising the bar for medical quality.

We’re looking for a Principal Product Manager to shape the future of our platform and clinics. This role is for someone who thrives on solving complex problems through first-principles thinking, and who enjoys both strategy and hands-on customer discovery. Over time, it could evolve into a GM-style leadership role.

Location & Work Style

• Based in Los Angeles at our Culver City office.


• In-office 3 days per week , plus regular time in clinics.


• Must genuinely love pets and the veterinary profession.

Responsibilities

• Define vision and roadmap for key domains (scheduling, EMR, operations, membership, pricing).


• Conduct field research; uncover clinic and member needs; translate into product opportunities.


• Deliver measurable impact (e.g., appointment availability, retention, throughput, documentation time).


• Lead cross-functional teams to launch products with strong adoption and operational fit.


• Use data and metrics to guide prioritization and track outcomes.


• Partner across engineering, design, operations, and business leadership.


• Potentially expand into GM-style ownership of a business unit.

Qualifications

Must-Haves

• 10+ years in product management, including senior/principal scope.


• Track record of shipping complex, multi-team systems.


• Strong first-principles thinker with excellent writing and communication.


• Hands-on discovery and customer research experience.


• Technical and data fluency.


• Passion for pets and veterinary care.

Nice-to-Haves

• Experience with EMR/EHR, provider tooling, scheduling, or membership products.


• Consultancy or GM-style background with business and operational exposure.


• Pricing strategy expertise.


• Experience across startups and larger organizations.


• Seasoned polish from operating at a high level, influencing executives and partners.

Why You Should Join

At Modern Animal, you’ll combine product strategy, hands-on discovery, and operational leadership in service of an inspiring mission: improving the lives of animals and the people who love them. Your work will directly impact veterinarians, pet parents, and pets themselves.

If the idea of rethinking medical records, scheduling, and pricing strategies excites you as much as meeting a Frenchie in a bow tie — you’ll fit right in. You’ll help design not just products, but experiences that make pets happier, vets more effective, and humans less stressed.

What you can expect from us:

• Excellent medical, vision, and dental coverage (with various options to choose from)


• 401k savings plan


• Flexible paid time off (including parental leave)


• Free membership and discounts on services for your furry family members


• A collaborative team who has your back and will welcome you as part of our pack

The pay range for this position is $191,000-$239,000 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and equity grant units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the California Pay Transparency Act. Base pay information is based on geographic location.

We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are "culture fits." We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring their whole selves to work, by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics.

In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If we can offer accommodations for you in the recruitment process, or if you have feedback on how to make our recruiting more equitable or accessible, please let us know!