Analyst II

Job Description and Duties

The Immigration Services Bureau at the California Department of Social Services (CDSS) is seeking highly motivated, passionate, self-starters who can develop and implement policies to ensure effective procedures for implement immigration programs related to legal services, education and outreach, and other special programs for immigrants.

Under the direction of the Supervisor I, the Analyst II is responsible for administrative and operational functions including developing and formalizing operational processes and procedures, leading grant/contract process and compliance oversight, and coordination with administrative partners to improve workflows. The Analyst II also leads research, analysis, and implementation of automated systems to improve program efficiency and efficacy.

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Working Conditions

Telework / Remote Work Information: This position has been designated as eligible for telework. The position requires in-person attendance 2 times a week.

This position is eligible for hybrid work in accordance with the Governor’s and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time. The incumbent will be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies. The successful candidate must reside in California upon appointment.

Please note: Regular commute is not compensable.

Special Requirements

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Answer the Statement of Qualifications (SOQ) questions in 2 pages or less, in Arial 12-point font. Please include the questions in your responses. Applications submitted without a SOQ and submitting a cover letter or resume in lieu of a SOQ is not acceptable and will result in automatic disqualification. SOQs that do not individually address each of the areas below shall not be considered:

1) Relevant education and experience that makes you the best fit for the position.

2) Describe your experience working on immigration/immigrant issues and/or programs.

3) Describe your experience with the State contracts and/or grant process.

4) Describe your experience with administrative duties such as developing and/or formalizing standard procedures, working with budgets, tracking expenditures, purchases, etc.

5) Describe your experience providing customer service in administrative settings.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.

• Experience designing or implementing social services programs to underserved populations.

• Ability to work independently and with a high degree of initiative.

• Ability to plan, organize, communicate, and adapt to changing assignments and priorities, and work effectively under pressure to meet deadlines.

• Strong technical writing skills with the ability to quickly produce written deliverables such as memos and reports.

• Strong analytical and critical thinking skills with the ability to recommend and apply creative solutions to a range of policy and program issues.

• Ability to identify gaps and opportunities for improvement, and make sound recommendations, and implement changes.

• Experience leading large meetings using strong verbal and written communication skills to present information or recommendations to all levels of internal and external stakeholders, including management and executive leadership.

• Experience working in a collaborative team environment in a hybrid setting.

• Knowledge and understanding or willingness and ability to learn CDSS organization, legislation, business program areas, technology architecture, and administrative processes.

• Experience using Microsoft Office Suite, MS Teams, Adobe Acrobat, and SharePoint, and data visualization tools such as Tableau or Power BI.

Benefits

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.
  • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
  • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
  • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Benefit information can be found on the website and the website.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable for additional information on the length and percentage of reductions.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.