Supply Chain Analyst

Job Responsibilities:

• Collaborate with the operation team to identify constraints, conduct root causes analysis of problems and execute solutions; respond to daily process related escalations.
• Assist Process Engineers in developing and deploying new processes and methods to improve efficiency, reduce cost, increase data visibility, and improve inventory accuracy.
• Recommend and implement updates to the Standard Operating Procedures (SOPs) following the change management process.
• Be the liaison between the operation team and third-party vendors to coordinate routine activities; track and follow up on open items and escalations.
• Work with data intelligence teams to develop metrics dashboards, providing real-time visibility into performance metrics and enabling informed decision-making.
• Assist process engineers to analyze data from dashboards, invoices, etc. and come up with suggestions.
• Project Management: Oversee projects from planning to execution, ensuring they meet service expectations and are delivered on time; Proactively identify risks and drive solutions; support projects with data analysis, process mapping, and proposals for enhancements.
• Meeting Management: Organize and conduct regular sync meetings and training sessions to ensure transparency and keep all stakeholders informed of process changes and updates.

Skills:

• Strong verbal and written communication skills with attention to detail.
• Ability to work independently with minimal guidance.
• Ability to create process flow maps and Standard Operating Procedures (SOPs).
• Ability to conduct cycle time studies.
• Ability to work under pressure while managing competing demands and deadlines.
• Advanced skills in Excel and data analysis.
• Advanced skills in GSuite (Docs, Sheets, Slides).
• Advance skills in process mapping.
• Ability to create Tableau or use SQL to extract data.
• Experience in reverse supply chain operation or ITAD business.
• Experience in IT logistics.

Education/Experience:

• Bachelor’s or Master’s degree in Supply Chain management, Industrial Engineering or a related field.
• Minimum of 4 years of experience in supply chain fields within a manufacturing, warehousing or logistics environment.