Business Services Technician

Job Description and Duties

Are you currently looking for an entry level position in a highly regarded department? Do you have the desire to gain insight, knowledge, and experience that may be applied in future promotional opportunities? If so, then this might be the position for you. The Department of Justice, Legal Support Operations- Business Services Unit is currently seeking a well-rounded, friendly individual to fill our Office Technician (Typing) position.

The Business Services Technician provides support to various Business Services functions on a rotational basis throughout the unit, such as managing collection advice, revolving fund, parking, transit and payroll. Rotational duties include answering incoming calls in our main reception area, providing information on state government agency services and programs, and greeting and directing staff and visitors. Independently and in conjunction with the Office of Human Resources, preparing explanations for legal and administrative staff about benefits, leave administration and payroll-time off policies.

Monitoring email resource accounts for fax communication, supply and maintenance requests, following up on status, responding and notifying employees when supply requests are ready. Maintaining stock in supply room, assisting in ordering supplies and with surveyed items. Preparing documentation for purchases for the office, maintaining record of supplies and equipment and reviewing and approving accuracy of purchasing goods and services, serving as Live Scan operator on a rotational basis and verifying identification and completion of live scan forms.

Providing assistance with invoices for all orders, including but not limited to furniture, contracts in place and other CalCard related purchases. Providing back-up assistance with moves, modular service requests, telecommunications, distribution of ergonomic equipment, and other related duties. May be assigned other duties or assigned to provide back-up support to Office Technicians in other Legal Support Units, as necessary.

You will find additional information about the job in the .

Working Conditions

This position does not offer remote work and requires to be in-office full-time.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

• A fingerprint check will be required.
• Clearly indicate the Job Control Code (JC-498427) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
• Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education duties. All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process.
• If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

This position needs independence of action initiative, knowledge of department policies and a thorough knowledge of complex office/ administrative practices, as well as:

• Ability to effectively and efficiently carry out assigned tasks independently or with minimal supervision
• Ability to work well under pressure and meet deadlines
• Ability to exercise good judgement
• Strong communication skills
• Good organizational skills
• Ability to work in a team environment
• Ability to demonstrate good telephone ethics, tact, diplomacy, discretion with confidential and sensitive situations
• Reliable
• Good attendance

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

EXAMINATION LINK:

In order to obtain list eligibility and qualify for the position, if you have not done so already, please take the on-line exam at the following link:

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - A Cover Letter is required and must be included.