Support Services Assistant - General

Job Description and Duties

This position is located in the city of Stockton .

Under the direct supervision of the Staff Services Manager I (SSMI), and with guidance from the designated employees, the Support Services Assistant (SSA) is responsible for providing reasonable accommodations associated with work-related activities to support persons with disabilities with performing necessary job assignments, including handling confidential information, and providing a comfortable work environment (attendant care). This position requires an in-person work schedule. The employee will be required to report to the office as needed.

Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent must live and work in California. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time.

Multiple vacancies may exist.

You will find additional information about the job in the .

Working Conditions

Permanent Intermittent employees are not allowed to work more than 1500 hours in a calendar year. The anticipated time worked will be 125 hours per month. If selected, the employee will receive an hourly compensation based on the number of hours worked.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Physical tasks will include assisting a person with a disability who utilizes a cane, manual and or electric wheelchair. This person will need assistance in the restroom transferring from the wheelchair to the toilet and back. He may also need help with meals by opening wrappers and tight lids.

This position involves lifting, standing, bending, and on occasion driving and operating a full-size wheelchair accessible van. Assisting with transfer to and from vehicle to wheelchair, and restroom including but not limited to restroom stall.

The incumbent must have the ability to work up to 30 hours per week and remain at a workstation for extended periods while utilizing a personal computer, peripherals, and other office equipment with or without accommodations. Strong interpersonal skills are required to interact effectively with consumers, the public, colleagues, and other stakeholders. Essential duties are performed at the DOR office in a cubicle setting in an open office environment , as well as offsite in the community, at events and various partner locations, as determined by management. Additionally, some travel within the state is required.

Special Requirements

Include JC# 486738 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template . Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):

It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

• Do not submit any document(s) with your social security number on it
• Do not submit your exam result(s) along with your application.
• Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed application. This page is for examination use only.

A resume is required and must be included.

Must be able to drive. A valid CA driver’s license is required for this position.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Good communication skills.
• Willingness to learn.
• Knowledge of reference materials and local resource materials developed for this use.
• Ability to compose and type short letters.
• Ability to interact in a team environment with consumers and coworkers in a professional manner, and with integrity and respect.
• Ability to follow approved Departmental policies and procedures.

Benefits

There are many benefits to joining our team!We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:

• Medical Benefits, including health , dental , and vision insurance
• Deferred Compensation options: 401k and 457b
• Leave benefit options (Vacation/Sick or Annual Leave)
• Paid Holidays
• ScholarShare (College Saving Account)
• School Loan forgiveness under the federal Public Service Loan Forgiveness Program

For the latest information on the attractive benefits offered by the state of California, explore the .

General State Employment Benefits and Protections

to view more information about the outstanding benefits offered to State employees.

Examination Information

To obtain list eligibility for the Support Services Assistant position, you must first take the online exam. Click the link below for a copy of the official exam bulletin and to take the exam.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.