Customer Service

Job Title: Customer Service Location: LAKEWOOD, CA Zip Code: 90712 Duration: 12 Months Pay Rate: $23.81/hr. Keyword's: #LAKEWOODjobs; #CustomerServicejobs; Start Date: Immediate We provide a competitive pay and benefits package. This position is offering a pay range of $23.81/hr. however, Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. Job Description: Responsibilities:

• Perform shipping/receiving of domestic/international equipment and associated logging of that equipment.
• Utilize main application for Work Ticketing to create and update tickets for all types of tasking
• Interfacing with shipping vendors as needed
• Procurement activities for ordering parts and equipment
• Inventory tracking via our Costpoint system
• Work with HQ on yearly inventory audit
• Coordinating with vendors for repairs and calibrations to test equipment
• Assist manager in tracking tasks and ensuring all costs are documented for billing
• Interfacing with shipping vendors as needed
• Shipping and receiving tasks

Other duties may include:

• Process bills for payment
• Greet customers
• Answering telephones
• Process and sorting mail
• Prepare office correspondence, faxing, copying, filing documents, and occasional typing
• Create and maintain project folders, both electronic and paper, as dictated in office policies
• Utilize MS Office software (Excel & PowerPoint) to format reports, present data, and organize information

Required Experience:

• The ideal candidate will possess 3 or more years of administrative experience in a corporate environment.
• Experience with MS Excel and MS Word
• Ability to effectively communicate (written and verbal) and routinely interact with management, internal and external customers in a professional manner.
• Must be able to work independently and to remain focused while multitasking. Demonstrate superior attention to detail and must be flexible to changing priorities.
• Ability to research and resolve routine and non-routine problems. Experience working in a corporate environment.

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.