Portuguese and Spanish Speaking Senior Solutions Architect

Intercom
San Francisco, CA

What's the opportunity?

Fin is looking for an exceptional Portuguese and Spanish Speaking Senior Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions .

What will I be doing?

  • Lead technical discovery to identify and address our customers’ needs
  • Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise
  • Conduct impactful, value-based solution reviews and in-depth technical sessions
  • Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities
  • Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
  • Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
  • Build trust with customers by approaching challenges with empathy and curiosity
  • Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
  • Commit to customer success, ensuring lasting value and proactively addressing challenges

What skills do I need?

  • Fluency in Portuguese and Spanish is required
  • Minimum of 4 years of experience in a technical sales role, managing C-Level technical and business relationships
  • Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
  • Ability to solve problems independently while thriving in collaborative team environments
  • Proven time management skills in a dynamic team environment
  • Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
  • Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
  • Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
  • Familiarity with managing POCs , RFPs , and addressing complex security questions.
  • Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
  • Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
  • Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
  • Willing and able to travel occasionally

*Proof of eligibility to work in the United States is required.

Posted 2026-08-20

Recommended Jobs

Merchandiser Lead

Red Bull
La Mirada, CA

The primary role of the Merchandiser Lead (ML) is to effectively service all customers in a safe, productive, and professional manner by ensuring proper level of stock is maintained, displayed and ro…

View Details
Posted 2026-07-06

Engineering Geologist

State Water Resources Control Board
San Diego County, CA

Job Description and Duties Please note, the Water Boards do not participate in E-Verify. Looking for an exciting opportunity to protect water quality in sunny San Diego? The California Regional…

View Details
Posted 2026-08-12

QA Specialist - Full Time & Temporary

Bionique Scientific
Fremont, CA

The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changin…

View Details
Posted 2026-08-21

IT Business/QA Analyst

DT Professional Services LLC
Woodland Hills, CA

Description: IT Business Analyst/W QA Experience ~Monitor project costs ~Research projects and prepare correcting entries, as necessary ~Prepare project cost accruals ~Possesses knowledge of indu…

View Details
Posted 2026-05-27

Project Engineer

JLB Traffic Engineering, Inc.
Fresno, CA

JLB Traffic Engineering, Inc. (JLB) is looking for Project Engineers interested in full-time positions with experience in traffic and civil engineering with a transportation background. JLB offers a p…

View Details
Posted 2026-05-27

Retirement Services Client Manager

San Diego, CA

The Client Manager provides advice and assistance requiring technical and industry knowledge and client service skills to meet client needs and resolve difficulties.  Client Managers are responsible …

View Details
Posted 2026-08-06

Executive Assistant POST NUMBER: 161739

Irvine, CA

Executive Assistant Location: Irvine, CA (Hybrid) Schedule: Monday-Thursday Onsite | Friday Remote Compensation: $40-$50/hour DOE Employment Type: Contract Position Overview A growing and fast-paced o…

View Details
Posted 2026-08-22

Senior Accountant POST NUMBER: 164981

Irvine, CA

Key Responsibilities Own and support key components of the month-end close process, including journal entries, reconciliations, and financial reporting Maintain and improve general ledger accuracy acr…

View Details
Posted 2026-08-19

Sr. Data Scientist

omega solutions inc
Santa Ana, CA

Sr. Data Scientist Santa Ana, CA 6 months Job Description : What is the specific title of the position? Senior Data Scientist What Project/Projects will the candidate be working on wh…

View Details
Posted 2025-08-07

Brand Manager

Delicato Family Wines Delicato Family Wines
Napa, CA

Job Description: Work Location Napa, CA Position Purpose Under little or no supervision and acting on own initiative, the Brand Manager champions brands in the marketplace by developing an…

View Details
Posted 2026-07-09