Business/Office Manager - FRONTWAVE ARENA

Levy Sector

Salary: $70000 to $80000

Other Forms of Compensation:

Pay Grade: 11

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Business Manager

As a Business Manager, you will be responsible for overseeing the recruitment, training, engagement, and financial operations that support the team members who create unforgettable guest experiences. The ideal candidate will be a dynamic and experienced professional with expertise in both Human Resources and Finance, able to serve as a strategic business partner, subject matter expert, and operational leader who can influence at all levels of the business.

Key Responsibilities

Human Resources

• Develop and implement recruitment and staffing plans in partnership with managers.
• Serve as the “voice of the people” in leadership discussions, influencing strategy and decision-making.
• Oversee onboarding, orientation, and training for new team members.
• Lead employee engagement and retention strategies, including succession planning and development.
• Coach managers to understand business drivers and support employee performance.
• Partner with leadership to deploy an employee engagement action plan.
• Ensure all compliance and legal requirements are met (e.g., I-9, training, HRIS data accuracy, unemployment claims).
• Manage employee investigations, progressive discipline, and grievance processes.
• Drive change management, continuous improvement, and workforce planning initiatives.

Finance & Operations

• Manage payroll, accounts payable, and accounts receivable processes, ensuring accuracy and timeliness.
• Prepare, review, and distribute accurate sales reports and financial statements.
• Provide targeted financial analysis and clearly communicate results to management.
• Ensure completion of department reports, month-end closing, and compliance with company standards.
• Maintain accurate financial records and archives.
• Build and maintain strong relationships with clients, partners, subcontractors, not-for-profits, and Levy team members.
• Act as a liaison between the partner’s operational team, Levy team, and other stakeholders to ensure efficient performance.

Leadership & Collaboration

• Interview, hire, train, and develop team members according to company guidelines.
• Partner with cross-functional leaders to optimize labor scheduling and business performance.
• Shape and manage change initiatives, improvement programs, and compliance audits.
• Attend manager meetings and contribute to the overall governance of the location.
• Partner with corporate and location HR/Finance teams to align on joint strategies.
• Other duties as assigned.

Skills And Experience

• Experience in Human Resources and/or Finance roles; experience leading in hospitality, food, or retail environments preferred.
• Strong financial acumen with experience in payroll, reporting, and analysis.
• High level of computer literacy (HRIS, payroll systems, Excel, financial software).
• Excellent interpersonal, stakeholder management, and communication skills.
• Ability to balance strategic and operational thinking.
• Passion for hospitality, food, and retail.
• Flexibility to work non-standard hours as dictated by event schedules.

Curious about Life at Levy? Check it out: Levy Culture

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1458708

Levy Sector

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RHIANNON COVEY

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