Residential Aid

Essential Duties

• Welcomes and introduces new tenants to all existing residents.
• Participate in general resident oversight, ensure compliance with rules, program agreements and take appropriate action for those who are not following the interim housing program agreement in accordance with agency standards.
• Assign household chores to residents.
• Monitor and support residents with maintaining healthy and safe living quarters, common areas, and overall home environment.
• Observe and report any unusual behaviors or potential areas of conflicts between residents and report information to the Project Manager-Interim Housing or designee as required.
• Monitor the proper functioning of appliances and other equipment in the home.
• Observe any unusual activities that may pose a safety or nuisance issue for the residents and the neighbors, such as a loud radio or television and report this to the Project Manager-Interim Housing.
• Monitor activities to assure the home is maintained adequately for the comfort, use and privacy of all residents.
• Notify Project Manager-Interim Housing of all household repairs, assists in scheduling appointments and provide on-site monitoring of repair/handyman persons as required.
• Maintain an inventory of all household supplies (i.e. cleaning supplies, cooking utensils, furniture, household keys etc.).
• Prepare bedrooms for all new residents entering homes (i.e. clean linens, dresser drawers, bedroom cleanliness etc.).
• Assist residents with life skills development, community integration, and other supportive services as needed.
• Assist residents with permanent housing resources and retention activities (including attending initial home visits).
• Coordinate and facilitate resident activities and respond to questions and concerns.
• Assist with linkage to transportation resources and may attend various appointments and group meetings as required.
• Serve as a community liaison by establishing and maintaining community support systems useful to residents.
• Assist with the coordination and delivery of quality housing, employment, meal services, and other supportive services for clients residing in interim housing facilities.
• Assist with resident relocations and move-out processes as required.
• Maintain a comprehensive and accurate written record of events that occur during shifts, as well as through incident reports.
• Monitor and ensure the safety and security of interim housing operations.
• Monitor all residents while exiting the interim housing facilities to ensure no damage or theft of CLL property.
• Advance the interim housing Trauma-Informed and Harm Reduction framework through communication and effective collaboration across the agency.
• Maintain positive relationships with all existing landlords, local housing authorities, stakeholders, community partners, residents, and employees.
• Assist with coordinating and connecting participants to stable permanent housing options (i.e. Coordinated Entry, available permanent housing subsidy programs, etc.).
• Collect and document resident data to generate to departmental and funding reports as required.

Skills

• High school diploma/GED and/or one (1) year of related experience in the areas of customer service, supportive housing, and working and understanding of individuals who struggle with mental health, substance use, justice involvement, and/or homelessness. People with lived experience are strongly encouraged to apply.
• May be required to clear any background checks required by the County of Los Angeles. People with criminal convictions are encouraged to apply.
• Must possess a valid California driver's license and maintain an insurable driving record under the agency's liability policy.
• Must possess and maintain a working vehicle with current registration and insurance.
• Excellent written and oral communication skills with attention to detail and accuracy.
• Must be able to work independently and demonstrate the ability to work as part of a multidisciplinary team.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Relocate:

• San Fernando Valley, CA: Relocate before starting work (Required)

Work Location: In person