Field Application Engineer (Machine Learning)

Quadric.Io, Inc
Burlingame, CA

Quadric has created an innovative general purpose neural processing unit (GPNPU) architecture. Quadric's co-optimized software and hardware is targeted to run neural network (NN) inference workloads in a wide variety of edge and endpoint devices, ranging from battery operated smart-sensor systems to high-performance automotive or autonomous vehicle systems. Unlike other NPUs or neural network accelerators in the industry today that can only accelerate a portion of a machine learning graph, the Quadric GPNPU executes both NN graph code and conventional C++ DSP and control code.

Role:

The Field Application Engineer (FAE) will work closely with Business Development, Product, and Engineering to provide pre-and post-sales technical customer support. This position requires excellent customer communication and troubleshooting skills to conduct remote and on-site training and product presentations. This position is a technical position that will require additional skills such as system debugging, coding, scripting. Candidates are expected to work independently and acquire expert-level skills with the in-house built product line including HPC Hardware (IP, Chips, Boards), SDK, Algorithms (NN, DSP, Vision, Path Planning, etc.).

Responsibilities:

  • Work with Business Development to sell the technology from quadric.io
  • Work with customers to install SDK and algorithms and analyze customer systems to determine the best HW/SW solutions for their system.
  • Analyze technological problems brought in by customers and communicate with engineering for the best solution..
  • Work with business development to prepare technical proposals and statements of work, working with the customer to gather requirements.
  • Set up regular technical discussions with customers to help them understand quadric deliverables and resolving customer issues with engineering support as well as conduct regular follow-up and monitoring.
  • Deliver periodic training sessions
  • Coordinate with the Sales and Engineering team in designing proper application systems and formulating the product specifications according to the customer's needs.
  • Interface with product marketing and engineering
  • Conduct project feasibility studies
  • Some travel required
  • Bachelor’s in computer science and/or Electronics Engineering field.
  • Minimum 3+ years experience working with customers/business development supporting SDKs.
  • Must be able to demonstrate basic knowledge of software perception systems, and/or Computer Vision.
  • Proficiency in Python.
  • Experience describing, building, running and deploying Docker containers.
  • Experience with Linux or Unix based operating systems.
  • Experience with at least one of the following neural network / machine learning frameworks: PyTorch, Tensorflow, Tensorflow-Lite.
  • Experience quantizing, running and debugging neural networks with ONNX runtime a plus.
  • Experience supporting parallel C / C++ languages a plus (CUDA, OpenVX, NEON, etc.)
  • Solid understanding of intermediate git concepts such as branching, rebasing, merge conflict resolution, etc.
  • Ability to methodically debug problems, relay information to the engineering team, and test and deploy system updates and upgrades.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Free Food & Snacks
  • Stock Option Plan
Posted 2025-09-22

Recommended Jobs

Driver - Class B License Required!

Oakmont Management
Concord, CA

Position: Driver Shifts, Time, and Days: Part-Time Pay Range: $19 - 22 per hour (depending on experience) Oakmont of Concord is a premier senior living community situated on a beautifully landscape…

View Details
Posted 2025-10-31

Sr. Product Manager (PAN-OS Lifecycle and Management)

Palo Alto Networks
Santa Clara, CA

Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vi…

View Details
Posted 2025-10-01

Test Engineer (High-Pressure Gas Systems)

Arbor Energy
El Segundo, CA

Arbor’s team of world-class engineers and scientists are developing a scalable, low-cost approach to Bioenergy with Carbon Capture and Storage (BECCS) based on modern rocket engine technology. BECCS …

View Details
Posted 2025-10-01

Sr. Technical Product Manager, Partner Experiences

Playstation Global
San Diego, CA

Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of pr…

View Details
Posted 2025-10-31

Customer Support Representative

Circadia Health
Los Angeles, CA

Position Description As a Customer Support Representative , you’ll be an integral part of our frontline operations—ensuring exceptional service and operational continuity for our patients, partn…

View Details
Posted 2025-09-22

Field Logistics Manager

Via
Pomona, CA

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. …

View Details
Posted 2025-09-22

Warehouse Assistant Manager - Bilingual Mandarin

Luminys Systems Corporation
Irvine, CA

What you will be doing: Reporting to the Warehouse Manager, the Warehouse Assistant Manager is responsible for supporting the efficient day-to-day operations of the warehouse. This includes overseei…

View Details
Posted 2025-10-24

Principal technical program manager - applications

Oracle
Santa Clara, CA

Job Description At Oracle Cloud Infrastructure (OCI), we are redefining enterprise software through agentic AI applications that enable professionals to reason, automate, and co-create with AI.…

View Details
Posted 2025-10-27

Remote Customer Support Advisor

Spade Recruiting
Irvine, CA

Spade is looking for a customer service specialist. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal ca…

View Details
Posted 2025-09-22

Locum Pediatric Anesthesiologist

Palm Careers
Los Angeles, CA

&##128313; LOCUM ANESTHESIOLOGIST Pediatric | Los Angeles, CA 100% Weekday Shifts | No Call or Weekends | Top Academic Setting Join a high-level academic team in Los Angeles as a pediatric anesthes…

View Details
Posted 2025-07-31