Housing Receptionist
DEPARTMENT: Housing
REPORTS TO: Housing Director
SALARY RANGE: $ 18.00 - $18.54/hr. DOE
POSITION TYPE: Permanent / Full-time / Non-exempt ROLE AND RESPONSIBILITIES:
- Greets the public with courtesy and respect and answers phones
- Ensure quality service to the community and membership
- Directs visitors to appropriate staff person
- Take accurate messages and deliver to appropriate staff or Advisory Board Members.
- Maintains logs for visitor sign-in, mail, and phone calls.
- Accepts monthly payments from homebuyer/rental tenants, issues receipts, and enters data
- Prepares homebuyer and rental tenant monthly statements and mails
- Responsible for all payments received until forwarded to the Tribal accounting office.
- Scans documents, send and receive faxes.
- Responsible for incoming/outgoing correspondence including date stamping, applying postage, maintaining logs, and distributing mail to appropriate departments
- Distribute pamphlets, newsletters, employment and housing applications, and other pertinent information to the public
- Support community service by delivering high quality technical support and training for the Housing Resource Center
- Maintain an adequate supply of office forms including leave slips, travel requests, purchase orders, and other required forms and keep readily available for staff
- Receives/processes work orders - forwards approved work orders to maintenance department. Close work orders upon completion.
- Monitor inventory of office and cleaning supplies and replenish as needed.
- Prepares purchase orders for Housing Director’s signature.
- Prepare correspondence, maintain office-filing systems, make copies, and distribute interoffice memorandums.
- Assist with new development oversight
- Assist with NAHASDA, USDA and other grants
- Assist with annual reporting
- Request wage surveys from HUD and Tribe to ensure proper payment by contractors
- Provide office coverage for absent staff (cross-training)
- Responsible for maintaining key lock box for Housing Department keys
- Other duties as assigned by the Housing Director
- Must pass a pre-employment drug test and criminal background check
- Comply with Drug-Free Workplace Policy
- High School diploma or GED equivalent; at least 2 years of clerical experience in a similar position.
- Proficient in computer applications (Microsoft Word, Excel, Publisher) and operating various office machines
- Must type a minimum of 40 words per minute
- Must be reliable and dependable
- Must be able to sit for long periods of time
- Have excellent letter and report writing skills
- Must be able to maintain confidential information
- Skill in written and oral communication - must be able to generate office correspondence
- Requires excellent organization and communication skills
- Must have a positive attitude, be a team player with ability to treat people cordially
- Ability to fulfill job responsibilities independent of close supervision
- Must have and maintain a valid driver’s license and be insurable.
- Ability to travel for training and/or other business
- Some overnight travel may be required
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