Program Supervisor

Title: Program Supervisor - RDP
Division: Project 180
Pay Scale: $71,256.14 - $98,361.12 annually
Location : San Fernando Courthouse, Los Angeles County

The Organization
SSG-Project 180 turns lives around through innovative, wraparound services that keep people out of institutions and in their communities. Project 180 is a leader in the forensic treatment space, offering high-quality, specialized treatment programs that serve thousands of justice-involved individuals. Our programs span criminal justice intercepts and include pre-arrest interventions, court-based diversions, jail in-reach, and intensive post-release services. Project 180 operates in partnership with County agencies including the Department of Mental Health (DMH), the Department of Health Services (DHS), and the Justice, Care and Opportunities Department (JCOD).

The Program
RDP is a County-operated program that diverts criminal defendants out of the justice system at the early stages of the court process. The program provides in-court mental health evaluation, linkage to treatment services, and case management support to participants, whose criminal case is dismissed upon successful program completion.

The Position
The Rapid Diversion Program (RDP) Program Supervisor will manage service delivery for one courthouse, supervising a team of 4-9 site-based clinical staff and scattered case-management staff. The position reports to the RDP Program Manager and is responsible for leading their team to deliver high-quality service and program outcomes, coordinating day-to-day program operations with Court stakeholders, and integrating local operations with all program policies and expectations.

Essential Functions:
Manage program staff to ensure high-quality service delivery and outcomes

• Hire, onboard, and train new clinicians, resource navigators and case managers, with support from the Clinical Supervisor and Program Manager as appropriate
• Supervise staff to meet performance expectations. Provide regular coaching and feedback, conduct annual performance reviews, implement disciplinary actions as needed, and perform administrative managerial duties
• Monitor data on staff performance and site outcomes. Proactively identify and address issues in order to meet local program goals.
• Help staff troubleshoot challenging client-service situations through weekly supervision, ad-hoc coaching, and direct intervention as needed
• Cultivate strong team culture and staff retention

Coordinate day-to-day operations with Court professionals and attorneys

• Build and maintain strong working relationships with attorneys, court staff, and DMH workers
• Identify and resolve operational issues preventing effective and efficient service delivery

Ensure local compliance with program policies and expectations

• Communicate regularly with Program Manager to report progress and escalate issues or concerns
• Provide input into program policy decisions.
• Oversee data quality and ensure staff compliance with data-management expectations
• Understand and ensure faithful implementation of all program policies, norms, and requirements

Fulfill baseline Project 180 staff expectations

• Regular attendance required. Holiday or weekend work may be required.
• Maintain and uphold Agency mission statement, values, policies, procedures, and principles
• Perform other duties as needed
• Licensed clinicians only:
  • Participate in the Division’s 24-hour crisis line on a two-week rotating basis a few times per year (includes pay differential).
  • Maintain Los Angeles County active LPS designation.
  • Conduct clinical risk assessments and, when appropriate, facilitate psychiatric hospitalizations and/or develop safety plans.

Skills and Abilities 

• Strong leadership and supervision skills: Effectively manages teams, provides constructive feedback, and fosters a supportive, high-performance culture.
• Excellent communication and interpersonal skills: Builds strong working relationships with staff, court partners, and external stakeholders; comfortable navigating high-stakes, multi-disciplinary environments.
• Proactive and solution-oriented: Anticipates challenges and takes initiative to address problems before they escalate.
• Adaptable and flexible: Maintains composure and effectiveness in a fast-paced, dynamic setting with shifting priorities and demands.
• Highly organized and detail-oriented: Manages multiple responsibilities while maintaining accuracy, prioritizing tasks, and ensuring compliance with program expectations.
• Comfortable with difficult conversations: Navigates staff performance, client crises, and stakeholder concerns with professionalism and emotional intelligence.
• Data-driven and tech-savvy: Uses data to monitor performance and outcomes, and is proficient with electronic documentation and management systems.
• Culturally competent and trauma-informed: Demonstrates sensitivity to diverse backgrounds and upholds best practices in trauma-informed, recovery-oriented care.
• Clinical knowledge base: Leverages clinical experience to assist the team effectively problem solve client situations.
• Client-centered and equity-focused: Advocates for clients’ needs and works to reduce barriers to care and justice.

Minimum Qualifications 
Required:

• Master’s degree in social work or mental health field from an accredited college or university, and valid license (LCSW, LMFT, LPCC) or registration (ASW/ACSW, AMFT, APCC) with licensing body (i.e. the BBS).
• At least 1 year of clinical experience, i.e. completing biopsychosocial assessments, diagnosing, treatment planning and delivering clinical interventions.
• Experience working with culturally diverse populations.
• Valid CA driver’s license, proof of insurance and own vehicle required. Ability to transport clients in personal vehicle as needed.
• Must not be on any type of legal supervision (probation or parole).
• Verification of Employment Eligibility and Background Check
• Basic computer skills.

Preferred:

• Lived experience with homelessness, mental health/substance use recovery or the criminal legal system.
• Experience working with the forensic and/or dual-diagnosed populations.
• Experience working on an interdisciplinary team in a mental health or hospital setting.
• Knowledge of and experience with providing trauma-informed services.
• Spanish-speaking.
• Licensed clinician (LCSW, LMFT, LPCC)

Supervisory Responsibilities
Supervisor will directly manage a team of approximately 4-9 staff. Supervisor will not be responsible for formal clinical supervision.

Environmental Conditions (Working Conditions)
Supervisor will be based in a courthouse and will need to perform job duties throughout the building (courtroom, public areas, team office) as well as in the Project 180 office and in field settings.

Physical Requirements
The employee is expected to move about the courthouse throughout the day, which may involve walking, standing, and climbing stairs, or using a mobility device, or similar. The employee is expected to drive, carry a maximum of 20 lbs, listen, and speak in order to complete job requirements.

Mental Requirements
The employee must be able to do any/all of the following: perform complex and varied tasks such as synthesizing information and making decisions without immediate supervision; handle routine distractions, interruptions, noise, and uncontrollable changes in priorities/work schedules; interact professionally and diplomatically in high-stress situations; create and follow plans; meet deadlines.