Technical Specialist, Customer Deployments
- Customer fleet technical support remote
- Field support - customer fleets, special events, test support
- Manufacturing build support
- Engineering prototype build support
- Tools and shop management and organization, supplies inventory management
- Data collection
- Fixture projects
- Equipment calibrations and records keeping
- Hands on testing
- Service procedure development and trials
- Training the trainers for service network and other internal technicians
- 5+ years’ work experience in a vehicle workshop and/or dealer shop
- EV and HV experience is a plus
- Graduation from high school or equivalent and an Automotive Technology degree from an institution, or the equivalent in experience and evidence of exceptional ability.
- Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly.
- Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats.
- Valid driver’s license required.
- Factory training programs through OEMs are a plus.
- Familiarity with vehicle Controller Area Network (CAN) communication
- Expertise with Vector CANoe/ CANalyzer a plus
- Strong ability to think outside the box and find creative solutions to complex problems
- Strong understanding of vehicle systems and their interactions
- Ability to travel as required
- A creative curiosity, collaborative work ethic, hardworking enthusiasm
- Excellent communication skills and team working tendencies
- Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k, HSA, FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens
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