Restaurant General Manager (Long Beach)

Position: Operations GM

Location: Long Beach, California (Fully on site)

Salary: $85K-$95K+ Bonus

Growing Hospitality Services provider seeks a new General Manager to join their team.

Responsibilities:

• Responsible for supporting Regional Director operational directives kitchen accuracy, office administration, personnel, local clients, facility, capital assets, government compliance and corporate requirements.
• Supports quality and execution of catering operation, supervises and trains staff, oversees the quality and accuracy of preparation and service of food and concierge services.
• Responsible for supporting District Manager in operational execution of all culinary events, including regional menu coordination, leads and creates plans for staff training, development, and approving payroll records.
• Supports District Manager, Payroll Department, HR & Finance in processing Payroll/Labor, scheduling, performance reviews, training, hiring, discipline and all related paperwork on time and accurately.
• Responsible for supporting District Manager in maximizing the kitchen’s financial performance in accordance with all established quality performance standards, corporate guidelines, and budgets.
• Responsible for managing kitchen adherence to execute corporate guidelines in maintaining operations, HACCP/food safety & premium quality, customer communication, relations, satisfaction, and timely delivery.
• Assists RD in local sales promotions, client relationship visits, communicating and recording- reporting inventory, and all local purchasing and receiving policies and procedures.
• Manages cleaning and maintenance of all company assets and arranges for repairs, contracts, and other services.
• Supports District Manager in Investigating and resolving food and service-related complaints and Process Events
• Manages the HACCP, health and safety regulations standards required in their market.
• Assists District Manager in communicating, implementing, and enforcing corporate policies and procedures.
• Supports District Manager in Sales & Marketing initiatives as directed by the Company.
• Supports District Manager in communicating and maintaining client relationships with local client base.
• Directly manages and enforces Standard Operating Procedure (SOP) as the primary operations document during business operations. The SOP contains specific procedures that provide consistent service levels for clients, as well as provides internal communication/reporting timelines and methods.
• Report timesheets, operations checklists, and operational performance reports for RD, for all personnel as needed for operations and payroll purposes.
• Supports District Manager requirement to submit company & personal expense reports through Coupa weekly per personnel handbook.
• Manages and audits monthly vehicle maintenance log containing repair details and associated cost.

Qualifications

• 5+ years in hands-on culinary operations with Safe Food Handling Certificate preferred.
• 5+ years in food/Bev operations management experience overseeing staff, client engagement, inventory management, systems & process implementation.
• Strong experience in food purchasing/ordering, inventory, setting up par levels
• Must have a base knowledge of finance and accounting principles and Department of Health Regulations.
• Must demonstrate ability to schedule and manage P&L, labor and food cost within a budget.
• Must be able to manage fulfillment team and process as well as vehicle fleet, off-site employee management and the expenses associated with this business component.
• Multi-lingual is a plus
• A flexible work schedule required, including weekends and holidays and travel (approximately 10%)
• Must have valid driver’s license with clean driving history.

All candidates will be subject to background check & drug screening.