Sr. Product Manager 1 - Technical

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

PayPal's Compliance Platform team is seeking a Senior Platform Manager to drive the next generation compliance platform. The Senior Product Manager will be responsible for leading solution identification and defining the next generation scalable and flexible compliance platform for launching compliance product across regions. This individual will create product solutions that will make Paypal compliant with the best customer experience and partner with technology team to scale the existing infrastructure.

Job Description:

• Influences and executes on a defined product/service roadmap for one or more service/feature areas.
• Expected to articulate and write product strategies, working with cross-functional groups to achieve support as necessary.
• Writes clear, detailed, and thorough specifications for complex services, features or products.
• May contribute to cross-functional requirements of larger or multi-section PRDs and writes or supports business cases. 
• Articulates key product messaging for Product, Marketing, Operations and/or BU teams to support product launch and GTM.
• Manages the end-to-end lifecycle(s) of complex products/services spanning multiple areas.
• Viewed as a service or product expert for a single product/service area or as having broad experience that is helpful on new initiatives.
• Creative in designing solutions and recognizes best design practices. 
• Has deep understanding of platform and technology in product area. 
• Writes or consults on epics, user stories across multiple complex and cross-functional feature/ service areas.
• Has deep subject-matter expertise in particular area or proven ability to quickly and valuably deliver on a new product challenge. 
• Collaborate with Compliance BU, policy and Operations to develop use cases to support policy change requests.
• Author product requirements, flow documents and use cases and work across Policy, Operations, Development and Infrastructure to ensure complete solutions are architected to cover Business needs and requirements.
• Identify experience gaps through feedback from regional teams, Operations teammates and market research as well as deep analysis of existing product flows, contact reasons and net-promoter-scores.
• Recommend new processes, workarounds, and flow changes to ensure constant improvement and evolution of the Consumer experience.
• Participate as a member of a cross-functional team across multiple geographies to implement policy requirements.
• Understand initiatives from other BUs that will impact the Consumer experience and make solution recommendations.
• Scope and prioritize activities based on business and customer impact and work with implementation teams to deliver with quick time-to-market and optimal resources.
• Track and drive timely resolution of open issues.

Preferred Qualification:

Subsidiary:

PayPal

Travel Percent:

0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $123,500 to $212,850

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit .

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community .

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.