Global Accounts Platform Specialist, Apple Ads (San Francisco)
Global Accounts Platform Specialist, Apple Ads
San Francisco, California, United States Sales and Business Development
Description
The Platform Specialist team is essential to the business success, combining their abilities of analyzing data, optimizing accounts and articulating this in clear and simple terms with clients directly. With a focus on driving client growth and delivering best-in-class customer service, you'll have a hands-on, client-facing account management role with direct and agency customers in the Global Enterprise Accounts Team, building and managing these relationships with clients and developing a thorough understanding of their business objectives, goals, and challenges.The Platform Specialist is responsible and accountable for owning, growing and developing our key, global accounts. You will own and grow your accounts through making recommendations to clients on how to best optimize their campaigns to hit their business goals, while also forging long-term partnerships both in person and virtually. You will identify and develop data analysis and recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to pitch and upsell to customers.We work closely with Client Partners who act as our frontline business development team. You will also partner closely with cross functional teams such as marketing and product, delivering back market sentiment on our products. You will be part of an inclusive and open team culture, with results focused behaviors that ensure the business hits its revenue and customer satisfaction targets.
Minimum Qualifications
- 5-7+ years experience in performance media sales with at least 3 years experience using a self-serve type platform.
- Strong understanding of performance advertising, the mobile and app market and a passion for the ever-changing digital space.
- Analytical skills are critical for this role, including an in-depth knowledge of Excel.
Preferred Qualifications
- Strategic selling proficiency working with performance advertisers as well as advertising agencies.
- Ability to think strategically about complex issues and develop recommendations and action plans.
- Passionate about working across teams, driving a culture of collaboration and shared success.
- Excellent communication and presentation skills - in-person with travel, on video conference, and over-the-phone.
- Ability to listen effectively, socialize ideas across functions and articulate business visions both internally and externally.
- Strong background and knowledge of Keynote is preferred.
- Ability to focus on details and trends, combined with the skills to react fast and ensure delivery of best-in-class customer service for advertisers.
- Extremely professional, maintains a positive attitude and is passionate about working across teams, driving a culture of collaboration and shared success.
- Ability to work across multiple time-zones by upholding strong communication skills.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
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