Production Line Service Operator

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

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Role: Permanent

Location: RMC Facility, Danville, VA

Contact: Melissa Moore, People & Culture Associate

Learn more: jti.com

Production Line Service Operator

Purpose of the role

The position exists to support the operation of a production line (including auxiliary equipment). Role includes basic adjustments, stocking up consumables, loading / unloading materials, feeding tobacco, operating case packers, pallets preparation, cleaning of the line equipment and surrouding area to ensure smooth production as per the required output and product quality standards.
As a service operator, you will assist the line operator in minor preventive maintenance activities and creation of standards for your equipment. Additionally, it is required to keep the equipment and workplace clean and orderly according to 5S3R standards.

Areas of Responsibility:

1. Support the operation of simple machinery: Supporting the machinery operation, enabling timely production of product as well as feeding the materials and packaging of products according to JTI quality standards requirements at the lowest possible cost. Take ownership for the basic manual operations of the line such as loading, unloading of filters, palletizing & tobacco feeding etc (as applicable).
2. Cleaning & Reporting: Supporting to execute timely cleaning and basic adjustments of the machine according to JTI standards. Correct reporting of wastes, machine downtimes, breakdowns and material usage if applicable.
3. Replenishment of consumables/materials: Using the right materials as per the product specifications and checking the materials at the beginning of each shift, as well as changing of product at the machine/line when required. This also includes the filling of the machine with material & replenishing consumables as required.
4. Ensuring quality and working on Continuous Improvement: Using automation tools and visualization, identifying errors and faults which could impact the quality and functioning of the machines, escalating to the operator when required. Ensuring product adherence to JTI's quality standards and supporting the operator to identify any visual defects. Sorting rejected products and waste materials.
   Supporting the Continuous Improvement (CI) efforts of processes within Make Pack, as well as machines and systems used in production of semi-finished and finished products as per JTI standards. Ensures production area cleanliness and compliance with 5S3R standards. Ensures completeness and condition of own working tools. Support in companywide CI initiatives such as IWS - Integrated Work System.
5. Safety: Adhering to operational, legal and official regulations on occupational safety and accident prevention. Understanding health and safety aspects of own work, identify potential hazards and always makes own workplace healthy and safe. Demonstrating safe behavior, reporting incidents and near misses to the supervisor, reporting identified unsafe conditions and behaviors and eliminating them within their own authority. Passes information on possible safety related issues during shift handover.
6. Other: Manage various tasks and projects as they arise and upon manager’s request.

Who Are We Looking For - Requirements

• Completion of technical/vocational training
• 1+ year experience in a similar role in a production environment
• Fluency in English (Written and oral)
• Basic PC skills (MS Office applications)

Benefits

• Excellent employee environment with a competitive benefits package including:
• Healthcare
• Dental + Vision
• Voluntary benefits
• Paid Time Off
• Paid family leave benefit
• 401k Plan + Company Contributions
• Life Insurance
• Disability
• Tuition Assistance

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.