Ocean and Air Import and Export

Job Summary

We are seeking an experienced Freight Forwarding Specialist with a strong Air Import background to support a fast-paced international logistics operation in South San Francisco, CA. This temp-to-hire opportunity is ideal for a detail-oriented freight forwarding professional who enjoys coordinating global shipments, solving logistics challenges, and delivering excellent customer service.

In this role, you will manage air import shipments from origin through final delivery while working closely with airlines, customs brokers, carriers, warehouses, overseas agents, and customers. The position offers the chance to contribute to a collaborative logistics team where accuracy, communication, teamwork, and proactive problem-solving are highly valued. Candidates with recent Air Import Freight Forwarding experience and hands-on CargoWise skills will be well positioned for success.

Key Responsibilities

- Coordinate and manage international air import shipments from booking through final delivery.
- Prepare, process, and maintain accurate air import documentation in compliance with international trade regulations.
- Track and trace shipments, update milestones in CargoWise, and provide proactive customer updates.
- Communicate with airlines, customs brokers, warehouses, trucking companies, CFS facilities, freight terminals, and overseas agents to ensure timely shipment movement.
- Resolve shipment delays, customs issues, billing discrepancies, vendor invoice concerns, and customer payment issues.
- Prepare freight quotations, support rate development, generate customer reports, and maintain accurate shipment records.

Compensation and Benefits

- Pay range: $25.00 to $27.00 per hour.
- Job type: Temp-to-hire.
- Location: South San Francisco, CA.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Manage air import freight forwarding shipments from origin to final delivery.
- Prepare import documentation and ensure compliance with international trade requirements.
- Track shipments, update CargoWise milestones, and coordinate with customers and logistics partners.
- Resolve operational, documentation, customs, transportation, and billing issues.

- Minimum 2+ years of recent Air Import experience in a freight forwarding environment required.
- Hands-on CargoWise experience required.
- Strong knowledge of air import operations, freight forwarding, and international logistics required.
- Experience preparing import documentation and supporting compliance with international trade regulations.
- High school diploma or GED required.
- Strong computer skills, including Microsoft Office.
- Excellent customer service, communication, organization, and follow-up skills.
- Ability to work in a fast-paced logistics environment with strong attention to detail.
- Basic math skills for freight calculations, metric conversions, and currency exchanges.

Preferred Qualifications

- 5+ years of freight forwarding or international logistics experience preferred.
- Working knowledge of air import regulations and documentation.
- Familiarity with customs clearance procedures.
- Knowledge of DOT regulations, hazardous materials regulations, and Dangerous Goods shipping requirements.
- Experience handling oversized, out-of-gauge, and hazardous material shipments.
- Understanding of Letters of Credit and international banking requirements.
- Familiarity with Schedule B tariff classifications preferred.