Web Accessibility Technician

Job Description and Duties

Are you interested in a meaningful and impactful career? Would you like to contribute to protecting people and the environment and accelerating a statewide transition to sustainable pest management? The Department of Pesticide Regulation (DPR) could be the place for you!

Under close supervision, the Information Technology Technician provides support on various IT initiatives and departmental accessibility and web-based requests. Applies web accessibility standards and compliance. Implements and upholds new accessibility standards, requirements, and best practices. Keeps program branch staff informed of new accessibility and web policies and posting procedures through trainings and user guides. Participates in various accessibility and web content-based tools; develops and troubleshoots issues within these tools and assists in the implementation efforts alongside the Information Technology Supervisor II.

Performs monitoring, maintenance, and support of Departmental Intranet and Extranet websites; provides direct support of the web-based needs of the Department, including document conversions, creation, and accessibility remediation; responds to technical questions; under close supervision, solves a wide array of accessibility and web-based problems and reports problems and solutions to the Information Technology Supervisor II. Tools and platforms used to support departmental sites may include, but are not limited to, Photoshop, Illustrator, Acrobat, CommonLook, NVDA, WordPress, and Microsoft SharePoint.

You will find additional information about the job in the .

Working Conditions

• Performance of these duties requires the use of computers, infrastructure hardware, networks, databases, electronic mail (both internal and external), voicemail, and the Internet.

• May occasionally work evening or weekend hours in response to system outages/recovery, maintenance, or upgrade activities.

• Occasional statewide travel on short notice may be required to support regional office locations. Travel may require overnight stays, driving, and flying.

• Performance of the duties indicated for this position occasionally require the ability to lift and transport equipment up to 25lbs.

Note: This position may be eligible for hybrid telework under Government Code 14200 for eligible applicants residing in California, subject to the candidate meeting telework eligibility criteria set forth in the CalEPA telework policy and/or future program need. Employees not residing in California are not eligible for telework. Regardless of telework eligibility, all employees may be required to report to the position’s designated headquarters location, as indicated on their duty statement, at their own expense.

Beginning July 1st, 2026, it is anticipated this position will be office-centered and employees will be expected to report to the office at least four days per week.

Special Requirements

• This position is designated Conflict of Interest and requires disclosure of economic interests.

• If education is required to meet the minimum qualifications, you must include a copy of your degree and/or unofficial transcripts in order to verify you meet the minimum qualifications. If you use unofficial transcripts to verify you meet the minimum qualifications, you must provide official transcripts prior to your start date, if selected for the position.

• Please do not include any confidential information on any documents you submit for this job vacancy. Confidential information includes, but is not limited to: basis of eligibility, examination results, LEAP status, Social Security Number (SSN), birthdate, marital status, age, national origin, medical conditions, and use of medical leave.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of web accessibility (Section 508 and WCAG 2.2)
• Experience with web development and accessibility standards
• Proficient in Adobe Acrobat Pro and Microsoft Office suite
• Ability to communicate respectfully and with sensitivity
• Experience with WordPress or other Content Management Systems is a plus
• Knowledge of assistive technologies is a plus

Critical Job Competencies :

• Political Acumen: Identify the internal and external politics that impact the work of the organization; consider a broad range of internal and external factors (big picture) when solving problems and making decisions; in taking action, demonstrate an understanding and consideration of how it will impact stakeholders and affected areas in the organization.
• Communication: Facilitate open exchange of ideas and opinions; actively listen; effectively use email to communicate with customers and co-workers; make clear and convincing oral presentations to individuals or groups; inform, persuade, build consensus; select and use appropriate communication approach.
• Self-Motivation: Demonstrate a bias toward optimism and maintain sense of humor; view mistakes as opportunities for growth/positive learning experiences.
• Flexibility/Adaptability: Readily integrate changes midstream into work processes and outputs; demonstrate openness to new organizational structures, procedures, and technology; shift gears comfortably.
• Teamwork: Facilitate and maintain cooperative working relationships; work toward accomplishment of group goals; value and encourage the input and expertise of others; foster commitment, team spirit, pride, and trust.
• Technical Credibility: Understand and appropriately apply procedures, requirements, policies, and technology; possess up-to-date knowledge in the profession, and access other expert resources when appropriate.
• Customer Service Orientation: Maintain cordial, effective professional working relationships with all those contacted during the course of work; readily adjust priorities in response to changing client needs; balance the interests of a variety of clients; put in place systems and processes to ensure clients receive high quality information, that their feedback is acted upon, and that their complaints are handled effectively. Develop trust and credibility with the client.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Supplemental Questionnaire

A response to the supplemental question is required to be considered interested/eligible in the position.
Question:

Describe your experience and knowledge with web and document accessibility. What accessibility tasks and standards did you perform and follow? What accessibility tools and software did you use?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Supplemental Application - A response to the supplemental question is required to be considered interested/eligible in the position. The supplemental question and instructions are listed in the "Supplemental Questionnaire" section of this advertisement.