Information Technology Specialist I

Job Description and Duties

This position is located in Sacramento County in the city of Rancho Cordova.

Individuals who are eligible for a Training and Development assignment may also be considered for this position.

This position is primarily telework; however, onsite attendance may be required as needed.

Please visit our website to learn more about .

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from [email protected] or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.

Under direction of the Information Technology Manager I within EDS-Data Integration and Interfaces Unit, the incumbent will perform a wide variety of tasks requiring regular innovative problem-solving within broadly stated and non-specific guidelines. The scope typically includes multiple platforms, and involves planning, developing, and implementing ETL, data exchange and middleware solutions that are essential to the functioning of the organization. The technical skills needed to function successfully may be found in the following ITS I domains - Business Technology Management, Client Services, Information Technology Project Management, Software Engineering, or System Engineering domains. The work also requires demonstrating leadership in identifying new issues and business opportunities and having the ability to self-direct and work independently to provide the required service. At the same time, however, the incumbent must have the willingness to accept direction and the flexibility to work as part of a team.

For HRTS communication, this is in reference to Job Requisition (JR) 3220.

Note : Main communication for this position will be through email. Please ensure you have a valid email address on your application. CDCR employees are encouraged to use their existing CDCR email address on their applications.

This advertisement is for an Information Technology Specialist I position. Located at 1960 Birkmont Drive Rancho Cordova, CA . This position is primarily telework; however, onsite attendance may be required as needed. Please indicate the position number on your application: 065-623-1402-053.

You will find additional information about the job in the .

Working Conditions

This position is primarily telework; however, local in-person duties may be required.

This position is located in Sacramento County in the city of Rancho Cordova.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization.

For more information about E-Verify, you may go to .

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Possess strong writing, analytical, and research skills with the ability to compose accurate, concise, and detailed written determinations and proposed decisions.

• Possess the ability to communicate professionally and effectively, both verbally and in writing, including the ability to negotiate credibly and persuasively, with a variety of stakeholders.

• Possess the ability to coordinate, train, motivate, and appraise, and staff.

• Demonstrate ability to handle multiple priorities simultaneously and effectively.

• Exercise good judgement, work well under pressure, and meet deadlines.

• Possess extensive knowledge and experience in the civil service classification and pay administration, with a good understanding of personnel and performance management.

• Demonstrate a strong ability to research, understand, interpret, and articulate applicable laws, rules, and regulations and provide clear, concise, and effective written actions and documentation to support decisions.

• Demonstrate strong organizational and time management skills in a fast-paced environment.

• Possess excellent interpersonal skills to deal effectively with difficult, sensitive, and confidential matters.
• Extensive knowledge of Database and Application activities.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, , and the CalPERS website, .

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at .

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at .

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at .

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Statement of Qualifications *REQUIRED

In order to be considered for this position, you must submit a statement of qualifications (SOQ) in addition to the standard state application. If you do not submit SOQ, your application WILL NOT be considered. A notation or reference to other materials such as resume, or application cannot be a substitute for the SOQ. If you do not have the specific experience requested above, include examples of similar work experience that would demonstrate your ability or knowledge to perform the specific functions outlined in the questions. The SOQ also serves as documentation of each candidate's ability to present information clearly and concisely in writing. Your responses to the questions below must be submitted on a separate document and must be no longer than two pages in length for all questions, utilizing Arial 12-point font, with 1 inch margins. Each page must include your name and page number in the upper right hand corner of the page.

Respond to the following questions:

1. What skills do you believe are most critical to be successful in this position? Please describe your experience in using those skills.
2. Describe a time when you had to write a complicated query and how do you go about doing it? Provide technical details.
3. Describe a time when you had to handle a very complex change in an existing process by doing requirements, in-depth data analysis and design, examination of various transaction scenarios and use of several queries, tools and how did you determine the best approach to resolve the situation?

The following links can be used to guide you to complete the Statement of Qualification (SOQ) and Resume if you require assistance:

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the “Statement of Qualifications” section below for specific requirements. For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit: