Manager, Store Design

Job ID: 273697
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Real Estate/Prop Dev
Remote Eligible: Hybrid Schedule (Onsite 2 days Weekly)

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful. 

About Store Development

Store Development designs, builds, and maintains beautiful stores in some of the most coveted real estate in North America. We bring the physical expression of our brand to life by keeping client experience at the forefront of our decision-making processes and ensuring the success of our stores by managing cost, quality, and schedule.

Position Overview

The Manager of Store Design leads the design process for retail environments, ensuring they align with brand identity and business goals while delivering on Sephora's innovative retail experience. This role serves as both a strategic design leader and hands-on people manager, overseeing projects from concept to completion while developing and inspiring a team of talented Store Designers. Collaborating with cross-functional partners, this position elevates the overall quality of store design to uphold the Sephora experience while meeting cost, schedule, and operational requirements. The ideal candidate is equally comfortable solving complex site-specific challenges and maintaining a relentless focus on optimal design solutions across all project scopes.

Key Responsibilities

Team Leadership & Development

• Coach, lead, engage, inspire, and develop a team of talented Store Designers
• Provide strategic direction while maintaining hands-on involvement in project work
• Foster a collaborative environment that encourages innovation and professional growth

Design Management & Quality Control

• Oversee planning, interior elevations, and storefront design studies based on Sephora design standards and site-specific conditions
• Facilitate team efforts to develop comprehensive project scopes, including code reviews, tenant criteria, and merchandise requirements
• Ensure quality control across all deliverables and maintain consistency with Sephora design standards
• Coordinate with external consultant architects and engineers throughout the design process

Cross-Functional Collaboration

• Partner closely with Real Estate, Retail Operations, Merchandising, Property Development, and Execution teams
• Expertly communicate Sephora's brand point of view to external partners
• Lead initiatives with cross-functional teams and represent Store Design perspectives in strategic discussions

Project & Process Management

• Navigate and manage high-profile, complex projects including special initiatives and prototype development
• Oversee design implementation, construction document development, scheduling, and permitting processes
• Lead process evolution and implement industry best practices
• Contribute to the development of design tools, templates, guidelines, and feasibility studies

Strategic Innovation

• Provide industry insights and fresh perspectives to continually improve store delivery
• Ensure all stores are on-brand, beautiful, functional, and cost-effective
• Stay current with retail design trends and integrate relevant innovations

Qualifications

Required Experience

• Minimum 7 years of experience in Retail Architecture, Retail Design, or similar field
• Minimum 5 years of leading and/or managing high-performing teams

Technical Proficiencies

• Highly proficient in AutoCAD, Microsoft Office Suite, and Adobe Creative Suite (InDesign, Photoshop, Illustrator)
• Experience with visualization tools (SketchUp, Rhino, 3DS MAX)
• Strong architectural design skills including floor plans, elevations, and renderings
• Knowledge of construction documentation and CAD software

Core Competencies

• Project Management : Strong organizational, time management, and problem-solving capabilities
• Leadership : Proven ability to lead, motivate, and develop design teams
• Communication : Excellent collaboration skills across diverse teams and stakeholders
• Budget Management : Experience managing project budgets effectively
• Retail Knowledge : Understanding of current retail design trends and best practices

Personal Attributes

• Strategic agility and organizational savvy in complex, ambiguous situations
• Analytical problem-solving skills with ability to synthesize complex, high-volume information
• High initiative and multitasking ability in fast-paced environments
• Strong curiosity, motivation, and commitment to continuous improvement
• Openness to feedback and enthusiasm for challenges
• Ability to plan and prioritize work aligned with organizational goals

We're looking for a design leader who combines technical expertise with exceptional people management skills, ready to shape the future of Sephora's retail environments while developing the next generation of design talent. #LI-SR1

What You’ll Get:

The annual base salary range for this position is $132,005.00 - $159,600. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty.

• Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills.

• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.

Rewards as Unique as You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health . Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.

• Wealth . We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.

• Balance . You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.

• Growth . Career growth is built into every role, with access to training, development, and tuition reimbursement.

• Perks . Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.

• Support . Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions. 

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. 

Join Us and Belong to Something Beautiful