Cloud AI Customer Engineer, Principal

Company: Qualcomm Technologies, Inc.

Job Area:

Engineering Group, Engineering Group > Software Applications Engineering

General Summary:

The Qualcomm Cloud Computing team is developing hardware and software for Machine Learning solutions spanning the data center, edge, infrastructure, automotive market. Qualcomm’s Cloud AI 100 accelerators are currently deployed at AWS / Cirrascale Cloud and at several large organizations. We are rapidly expanding our ML hardware and software solutions for large scale deployments and are hiring across many disciplines. We are seeking a Customer Engineer to join the Qualcomm Cloud team. The Cloud AI Customer Engineer is responsible for working with ODMs/OEMs/Customers to integrate ML accelerators into servers and get them ready for large scale deployments in Cloud/edge environments.

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Applications Engineering, Software Development experience, or related work experience.

• 4+ years of experience with Programming Language such as C, C++, Java, Python, etc.
• 4+ years of experience with debugging techniques.

Preferred Qualifications:

• Master's Degree in Engineering, Information Systems, Computer Science , or related field.

• 10+ years of Software Applications Engineering, Software Development experience, or related work experience.

• 4+ year of work experience in a role requiring interaction with leadership.

• E xperience in a customer-facing role .

Principal Duties and Responsibilities:

• Leverages advanced Software Application knowledge to provide technical expertise of software systems through technical presentations in support of business development, customer training, product demonstrations, commercialization, customization, and maintenance of Qualcomm products.

• Collaborates with cross-functional teams and customer personnel to identify customer problems, debug complex issues in customer design software systems, and recommend innovative solutions.

• Drives system architecture and feature-specific customizations tailored for customer requirements from proof of concept to final product commercial launches.

• Assesses potential application of company products, prepares detailed product specifications, disseminates technical information on specific software areas, and/or troubleshoots complex issues regarding software tools and products.

• Writes detailed and complex product technical documentation, application notes, and FAQs.

Level of Responsibility:

• Works independently with minimal supervision.
• Provides supervision/guidance to other team members.
• Decision-making may affect work beyond immediate work group.
• Requires verbal and written communication skills to convey complex information. May require negotiation, influence, tact, etc.
• Has a moderate amount of influence over key organizational decisions.

• Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

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EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits :

$181,400.00 - $272,200.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link .

If you would like more information about this role, please contact Qualcomm Careers .