Director of Technical Services

Job Title

Director of Technical Services

Job Description Summary

Job Description Summary

The Director of Technical Services leads the engineering and maintenance service delivery for building infrastructure overseeing program management compliance with service standards and execution of strategic business plans. This role is responsible for enhancing service quality ensuring staff are properly trained to meet operational expectations and delivering reliable efficient engineering solutions. This position works with all senior members of operations platform operations and company leadership. This role interacts directly with client and their respective business units to understand needs and opportunities essential for competitively positioning our Engineering Maintenance Management service addition to strong technical knowledge of building infrastructure and engineering an understanding of advanced technical knowledge and capabilities in reliability engineering is also required.

Job Description

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Provide national program leadership for the engineering team as well as support in the local market; Setting up a local engineering leadership team from property-level engineers to assist with implementation of the overall national engineering platform

Coordinate and plan monthly engineering meetings for the key sites in the portfolio providing training materials/topics necessary to ensure industry and National Engineering process requirements compliance

Development implementation and monitoring of technical programs and policies and procedures as required by both National Operations and Engineering within accounts contractual scope

Works with account Facility Management leaders and manages Chief Engineers to implement and coordinate requirements such as safety quality assurance sustainability energy management Energy Star C&W engineering disciplines and combined energy and water tracking tools

In collaboration with the client and Platform team design and deliver property- and system-specific technical and administrative training for on-site engineering personnel ensuring staff are trained to meet operational scope and delivering high quality technical services Manages and oversees through the Chief Engineers Engineering and operations staff to establish and implement preventive maintenance programs in order to reduce equipment downtime maintain property system integrity maximize efficiency and minimize operating costs while protecting the properties assets

Provides effective and prompt responses to requests from managers stakeholders and clients

Establish and maintain a network of consultants/pre-qualified service providers to provide assistance and expertise to the portfolio in matters beyond the expertise of onsite operations staff (i.e. MEP design Engineer of record Environmental Structural and Architectural)

Assists in scope definition contract negotiations and bid reviews for service and capital and expense replacement projects

-Overall responsible for engineering budget and monthly variance of budgets

Provides direction and oversight to the operating staff for HVAC MEP systems Fire & Life Safety systems Automation Security and OSHA compliance program

Ensures compliance with necessary training programs

Assists with the preparation of on account RFPs and RFIs for speciality vendor support participates in new business presentations portfolio expansion and site assessments

Provides leadership and direction for the implementation of account initiatives in regard to building infrastructure

Conducts physical property mechanical electrical and system reviews with team as needed or requested

Provides overall leadership and management of the on account technical services program

KEY COMPETENCIES

Communication Proficiency (oral and written)

Interpersonal Skills

Organization Skills

Building Infrastructure Technical Proficiency

Leadership and management of program and resources

IMPORTANT EDUCATION

Four-year technical degree plus 15 years of related experience and/or training; or equivalent combination of education experience and training.

Completion of Technical school study relating to one or multiple disciplines in HVAC building systems Electrical building systems Building Controls Fire/Life Safety base building infrastructure and Maintenance preferred

IMPORTANT EXPERIENCE

Minimum of 10-15 years of property infrastructure maintenance experience

Minimum of 5-10 years of management level experience in facilities/property maintenance engineering the installation and operation of Building Systems (HVAC plumbing Fire/Life Safety etc.) project management and supervision of skilled trades and technical staff

Experience in building operations

Experience managing unionized and non-unionized employees

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Operating Engineers License as required by local jurisdictions and equivalent

Technical proficiency in the mechanical electrical and control systems used in the Property Management industry

Expertise in the operation management and the cost controls of Property Operations

Knowledge and interpretation and application of applicable commercial building codes and standards

Experience reading and interpreting documents such as blueprints safety rules operating and maintenance instructions and BAS SOO

Strong understanding of project management processes

Basic Computing Skills in Outlook Excel & Word

A high level of functional/technical knowledge of building system operation is necessary and must have proficiency in plumbing HVAC and electrical distribution systems.

Must be able to prepare and present detailed reports on building operations and systems. Must be able to write professional business correspondence and procedural manuals. Must have the ability to effectively present information and respond to questions from groups of managers clients and internal and external customers.

Ability to quickly define problems gather and assess relevant data and information establish facts and draw valid conclusions to implement solutions and repairs and delegate to appropriate personnel. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

WORK ENVIRONMENT

This job operates in a professional office and lite manufacturing/test environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 80% of the time; and extend hands and arms in any direction.

AAP/EEO STATEMENT

C&W provides equal employment opportunity to all individuals regardless of their race color creed religion gender age sexual orientation national origin disability veteran status or any other characteristic protected by state federal or local law. Further the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health vision and dental insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and paid and unpaid time away from addition to a comprehensive benefits package Cushman and Wakefield provide eligible employees with competitive pay which may vary depending on eligibility factors such as geographic location date of hire total hours worked job type business line and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement the geographic area in which the work will be performed market pay rates in that area and the candidates experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 192610.00 - $226600.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email . Please refer to the job title and job location when you contact us.

INCO: Cushman & Wakefield

Required Experience:

Director