Patient Care Coordinator II (Medical Assistant), Digestive Health OPC - Full Time, Days (08HR)

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Day - 08 Hour (United States of America)

A Patient Care Coordinator (PCC/Medical Assistant) works as the point person navigating the patients from every discipline through their clinic visit at Stanford Health Care. Were looking for someone who enjoys working with patients and helping them obtain the care they need.

Position highlights:
Hands on experience with our top-tier health care team.
Our departments are tight knit collaborative and supportive as they provide quality care for patients.
Patient Care Coordinator career ladder - ability to learn and grow within the organization.


Opportunities to Grow: Allied Health professionals in our Digestive Health unit have access to:
o ECG training Injection Administration Training Fibroscan Training Breath Test training Work queue management EKG training & Gastric Alimetry training.
o Climb patient care coordinator ladder (PCCIII)

Shift / Schedule: Full-time 8hrs Monday- Friday 9:00 am-5:30 pm (Free Parking)

If you are looking for a new opportunityconsider this as your first choice in positions!

*EPIC experience a plus*
**GI experience highly preferred**

This is a Stanford Health Care job.

A Brief Overview
As a foundational level the PCC II is expected to learn and apply job skills policies and procedures to complete moderate assignments and tasks. They should exercise judgment within defined guidelines to determine appropriate actions. The PCC II responsible for facilitating smooth day-to-day clinic operations while developing the necessary skills to progress within our care delivery team.

Locations
Stanford Health Care

What you will do

• Key responsibilities include but are not limited to:
• Clinical Expertise Development: Undertake work in assigned areas to develop the necessary expertise within a given specialty area or clinic.
• Record Keeping and Protocol Compliance: Complete disability paperwork maintain temperature logs follow assigned protocols and ensure workplace safety and infection prevention within the roles scope.
• Patient Care: Perform patient care duties including measuring vital signs weight height rooming drawing labs assisting providers with medication reconciliation and other special departmental tasks such as EKG ear lavage etc.
• Clinical Administration: Handle check-in/out virtual rooming for providers vaccine administration point-of-care testing and specimen collection.
• Clinic Maintenance: Manage weekly clinic preparation clinic area stocking medication and supply ordering and ensure timely completion of work assignments.
• Communication and Coordination: Handle patient phone calls prescription refills and clinic support operations manage CRM/In-Basket and serve as a liaison between the provider the patient and the staff.

Education Qualifications

• High School Diploma or GED equivalent AND one of the following: (1) Certificate of completion or official transcript from a medical assisting program (2) Completion of medical assistant training by a licensed physician or podiatrist (3) Certification as medical assistant through a Medical Board of California approved medical assistant certifying organization

Experience Qualifications

• At least one year of overall experience (Including external experience) Required

Preferred Knowledge Skills and Abilities

• Knowledge of and ability to use and apply medical terminology in performing his/her of coding and billing of computer systems and software used in functional to speak and write effectively at a level appropriate for the to solve problems and identify to demonstrate customer service skills in interactions with all patients families and staff including high volume and stressful to work independently as well as an integral part of the patient care to follow instructions and standard operating familiarity knowledge and understanding of home health practice care coordination clinical care to demonstrate business communication skills including speak and write effectively at a level appropriate for the job (including legible penmanship/handwriting knowledge of grammar and syntax and ability to write clear and concise clinical reports)Ability to learn and grasp and update clinical knowledge on a regular basis (through HealthStream classes continuing education and other work related courses and training) to adapt to an ever changing healthcare to learn and understand population health and disease population concepts and practices; inventory methods and practices; motivation learning; customer relationships service concepts and practices

Licenses and Certifications

• Current American Heart Association Certification for Basic Life Support for HealthcareProviders required

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients families and towards each other. C-I-CARE is the foundation of Stanfords patient-experience and represents a framework for patient-centered interactions. Simply put we do what it takes to enable and empower patients and families to focus on health healing and recovery.

You will do this by executing against our three experience pillars from the patient and familys perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices including the area of employment. Accordingly SHC does not discriminate against any person on the basis of race color sex sexual orientation or gender identity and/or expression religion age national or ethnic origin political beliefs marital status medical condition genetic information veteran status or disability or the perception of any of the above. People of all genders members of all racial and ethnic groups people with disabilities and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $33.22 - $37.39 per hour

The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training. This pay scale is not a promise of a particular wage.

Required Experience:

IC