IT Engineer

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Superior Alarm Systems is highly regarded in the CCTV, access control, intrusion detection and fire alarm systems space. As a true systems integration company, SAS provides total solutions in difficult environments; and specializes in providing first-class service to all its clients. We work with all types of corporate customers, ranging from large pharmaceutical and manufacturing firms, to entertainment studios and executive estates. We are seeking a skilled and driven IT Engineer to manage and maintain our internal IT systems, network infrastructure and cloud services. The ideal candidate will have a broad foundation across all IT disciplines, including hardware, software, networking and cybersecurity — and will play a pivotal role in supporting both the internal team and client-facing technology deployments. ***Please note that this is an in-office role located in Canoga Park, with a schedule being Monday to Friday, 8am to 5pm.***

What to expect...

• IT Infrastructure & Network Management
  • Maintain, modify and expand the company's wired and wireless network infrastructure.
  • Administer and optimize the company's Azure-hosted virtual cloud environment.
  Design and implement secure, scalable network solutions.
• Hardware & Device Lifecycle Management
  • Specify, procure, configure and maintain all IT hardware: servers, workstations, laptops, touchscreen devices and mobile phones.
  Ensure effective lifecycle management of all hardware assets.
• System Administration & Software Management
  • Deploy and support Windows, macOS and Linux operating systems.
  • Manage software applications, licenses, SaaS subscriptions and the MS365 ecosystem.
  Maintain company domain services and website.
• A/V and Conference Room Technology Deploy and support conference room audio/visual equipment and scheduling tools.
• Employee IT Support & Access Control
  • Handle onboarding and offboarding of employees and contractors, ensuring appropriate IT access and compliance.
  Provide Tier 1 & 2 support for internal tech issues and user queries.
• Client Project Involvement
  • Participate in client project meetings, offering technical expertise.
  Set up and maintain project-specific application servers and remote systems as required.
• Hardware & Software Proficiency
  • Diagnose and resolve hardware and OS-related issues.
  • Install and configure desktop and server OS environments (Windows, macOS, Linux).
  Understand system imaging, patching and automation tools.
• Networking Expertise
  • Design and configure secure, high-performance wired and wireless networks.
  • Understand core networking protocols (TCP/IP, DNS, DHCP, VPN, VLAN).
  Troubleshoot connectivity issues and optimize network performance.
• Cybersecurity Knowledge
  • Identify and mitigate security threats, ensuring compliance with relevant frameworks.
  • Implement endpoint protection, firewalls and access control policies.
  • Monitor systems for suspicious activity and respond to incidents.

You've got what it takes if you have...

• Bachelor's degree in information technology, computer science, or related field, or equivalent work experience.
• 3+ years of hands-on experience in IT systems engineering or administration.
• Strong experience with Microsoft Azure and MS365 administration.
• Familiarity with networking tools and diagnostic utilities.
• Understanding of IT compliance and data protection standards.
• Industry certifications (e.g., CompTIA Network+, Security+, Azure Administrator, etc.) are a plus.
• Strong troubleshooting and critical thinking skills.
• Excellent communication and documentation abilities.
• Ability to work independently and collaboratively.
• Comfortable participating in both internal and external technical discussions.

The duties, responsibilities, and requirements listed above are not all inclusive of potential requirements for all assignments covered under this .

Benefits:

• Medical ( with up to 95% of premiums covered ), dental, and vision options
• Two weeks of vacation per year
• Seven sick days per year
• Seven paid holidays per year
• Training, development, and growth opportunities
• Company laptop and phone provided, plus mileage reimbursement for work related travel
• Annual salary of $90-115k (DOE), plus bonus potential