Division Director, SSA (Promotional)

Introduction

YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY .

THIS IS A NEW PROMOTIONAL ASSEMBLEDEXAMINATION. The eligible list resulting from thisexamination will cancel any existing list and may last approximately one yearbut can be extended. Qualified applicants must be current countyemployees and have completed the equivalent of six months of continuous servicefollowing a regular appointment in the Alameda County classified service byDecember 11 2025. A regular appointment does not includeprovisional TAP (Temporary Assignment Pool) or STEP-UP appointments.

Applications must be in the possession of the HumanResource Services Department by 5:00 p.m. on the Last Day for Filing.

Applicationswill only be accepted on-line.

DESCRIPTION

Alameda County Social Services Agency is currentlyrecruiting to fill two (2) Division Director SSA vacancies in Oakland and Hayward. These vacancies are in the department of Children & Family Services and Workforce & Benefits Administration; however the eligible list resulting from the recruitment may be used to fill future Division Director vacancies within SSA. Applicants interested in applyingfor the current vacancies and/or future vacancies are encouraged to apply.

The Position

Division Director SSA plans evaluates and directs theoperations and staff in one or more Divisions/offices in a department withinthe Social Services Agency. The Division Director SSA develos andestablishes overall divisional policies; sets goals and objectives consistentwith the overall goals of the Agency. Division Director SSA also has theadditional responsibility for participating in the meet and confer process withlabor organizations. For more information about Alameda County Social ServicesAgency visit .

Ideal Candidate

The Ideal Candidate will have a leadership style that ispositive progressive and responsive. The Candidate will be politicallyastute possess excellent written and verbal communication skills and be ableto represent the Social Services Agency before boards commissions andcommunity groups relating to human and social services programs.

In addition the Ideal Candidate will possess but not limited to the followingcritical attributes:

• Demonstrated ability to lead direct and manage multi-levels of staff; to generate staff commitment and adherence to program administrative policies and procedural changes.

• Exceptional administrative and organizational skills to direct Division staff in the formulation and implementation of policies and procedures required to meet legal requirements county policies goals and the delivery of required services.

• Exceptional experience providing direction and guidance to Division staff regarding the investigation and resolution of Human Resources Labor and client relations related issues.

• Demonstrated experience andability to identifyand analyze complex problems design solutions and formulate appropriate action plans proactively and collaboratively.

• Strong collaboration skills to develop and maintain partnerships with human and social services organizations community groups and organizations to gain their assistance and support in achieving the Agencys mission to promote the economic and social well-being of individuals families and communities.

• Demonstrated experience in directing monitoring and coordinating division operation processes including participation in the budget process planning for funding sources estimating staffing requirements and recommending major building alterations and remodeling requirements.

For a complete listing of all essential responsibilitiesand core competency requirements please see the comprehensive job descriptionat: DivisionDirector SSA Job Specification.

Further please note that the eligible list resultingfrom this recruitment and selection process may be utilized for other futurevacancies which may arise within the next year.

MINIMUM QUALIFICATIONS

Either I

Experience:

The equivalent of six years full-time supervisory experience which included atleast two years of second-line supervisory experience in a social serviceeconomic benefits or employment services class in the Social Services Agency.(A bachelors degree may be substituted for the equivalent of two years offirst-line supervisory experience.)

Or II

Experience:

The equivalent of six years full-time increasingly responsible managerial oradministrative experience which involved supervision of a major staff supportfunction or program division at the level of Administrative Services Officer oran equivalent or higher-level administrative class. (A bachelors degree may besubstituted for the equivalent of two years of the required supervisoryexperience.)

NOTE: The Civil Service Commission may modify the above Minimum Qualificationsin the announcement of an examination

KNOWLEDGE AND SKILLS

The most suitably qualified candidates willpossess the following competencies:

Knowledge of:

Federal State and local laws codes and regulations relating to socialservice programs.
Principles methods and techniques of administration including theorganization and management of the Social Services Agencys programs anddepartments.
Principles of supervision training and performance evaluation.
Principles and practices of personnel administration including theappropriate labor relations processes.
Community resource development and professional social work practices.
Principles and practices of client and public relations.
Psychological socioeconomic and cultural factors which may affect client andfamily functioning.
Principles of budget development and administration.
Automated system capabilities and applications.

Abilities:

Planning and organization.
Analysis and problem solving.
Decision making.
Leadership.
Management control.
Budget analysis.
Oral communication.
Written communication.
Flexibility.
Adaptation to stress.
Interpersonal sensitivity.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWINGSTEPS:

1. A review of the applicants application toverify possession of minimum requirements. Those candidates who possess theminimum requirements for the class will move on to the next step in theexamination process.

2. An oral interview which will be weighted as100% of the candidates final examination score. The oral interview may containsituational exercises.

Candidates must attain a qualifying rating on eachportion of this recruitment.

WERESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection Systemfounded on merit. Such a system is competitive and based on broad recruitmentefforts and equal opportunity for qualified applicants to test in anexamination process designed to determine the qualifications fitness andability of competitors to perform duties of the vacant position. Many of ourrecruitments are targeted and specific to the needs of a current vacantposition in which case the eligible list may be exclusively used for thatcurrent vacant position. Other recruitments may be more broadly used for bothcurrent and future vacancies or for other alternate jobs with comparablescopes of work.

For more information on the Civil Service Selectionprocess please visit the What You Need to Know section of our website AND SELECTION PLAN

Applicants will be informed via email with reasonablenotice in advance of any examination process which will require theirattendance. The following dates are tentative andsubject to change based on the needs of the Agency:

TENTATIVE RECRUITMENT AND SELECTION PLAN

Deadline for Filing:	5:00 p.m. Thursday December 11 2025
Review of Minimum Qualifications:	December 18 2025
Oral Examination: *	Week of January 12 2026

* The combined oral examination/hiring interview in additionto establishing an eligibility list may serve as the final selection interviewfor vacancies in this classification.

WERESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTIONPLAN

Alameda County and the Human Resource Services Departmentwill make reasonable efforts in the examination and/or selection process toaccommodate qualified individuals with disabilities and/or medical conditionsin accordance/compliance with the State Fair Employment and Housing Act (FEHA)Federal Americans with Disabilities Act (ADA) Alameda Countys ReasonableAccommodation Policy and applicable request an accommodationdue to a disability/medical condition during this or other phases of theexamination/selection process please contact the assigned Human ResourcesRepresentative listed on the job announcement before the last dateoffiling. Alameda County requires applicants to providesupporting documentation to substantiate a request for order to qualify for a reasonable accommodation applicantsmust have a disability/medical condition pursuant to the ADA FEHA andapplicable statutes.

For more information regarding our ReasonableAccommodation procedures please visit our website:

BENEFITS

The County offers a comprehensive and competitivebenefits package that affords wide-ranging health care options to meet thedifferent needs of a diverse workforce and their families. We also sponsor manyemployee discount fitness and health screening programs focused on overallwellbeing. These benefits include but are not limited to*:

For your Health & Well-Being

• Medical HMO & PPO Plans

• Dental HMO & PPO Plans

• Vision or Vision Reimbursement

• Share the Savings

• Basic Life Insurance

• Supplemental Life Insurance (with optional dependent coverage for eligible employees)

• Accidental Death and Dismemberment Insurance

• County Allowance Credit

• Flexible Spending Accounts - Health FSA Dependent Care and Adoption Assistance

• Short-Term Disability Insurance

• Long-Term Disability Insurance

• Voluntary Benefits - Accident Insurance Critical Illness Long-Term Care Hospital Indemnity and Legal Services

• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)

• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays

• Floating Holidays

• Vacation and sick leave accrual

• Vacation purchase program

• Management Paid Leave**

• Catastrophic Sick Leave

• Pet Insurance

• Commuter Benefits Program

• Guaranteed Ride Home

• Employee Wellness Program (e.g. At Work Fitness Incentive Based Programs Gym Membership Discounts)

• Employee Discount Program (e.g. theme parks cell phone etc.)

• Child Care Resources

• 1 st United Services Credit Union

*Eligibility is determined by Alameda County andofferings may vary by collective bargaining agreement. This provides asummary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up tothree (3) days of management paid leave. Exempt management employees areentitled to up to eight (8) days of management paid leave.

Conclusion

All notices related toCounty recruitments for which you have applied will be sent/delivered viaemail. Please add @ @ and asaccepted addresses to any email blocking or spam filtering program you may you do not do this your email blocking or spam filtering program may blockreceipt of the notices regarding your application for recruitments. You arealso strongly advised to regularly log into your County of Alameda onlineapplication account to check for notices that may have been sent to you. Allemail notices that will be sent to you will also be kept in your personalonline application account. You will be able to view all of your notices inyour online application account by clicking on the My applicationsbutton on the Current Job Openings page.

Please take thesteps recommended above to ensure you do not miss any notices about arecruitment for which you have applied. The County of Alameda is notresponsible for notices that are not read received or accessed by anyapplicant for a County recruitment.

NOTE: All notices aregenerated through an automated email notification system. Replies to the @ routed to unmonitored mailboxes. Ifyou have questions please go to our website You mayalso contact the Human Resources Analyst listed on the job announcement for therecruitment for which you have applied.

Montrice Goodman Human ResourcesAnalyst

Human Resource Services County of Alameda

DISASTERSERVICE WORKER

All Alameda County employees are designated DisasterService Workers through state and local law. Employment with the Countyrequires the affirmation of a loyalty oath to this effect. Employees arerequired to report to work as ordered in the event of an emergency.

EQUALEMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce that isrepresentative of the communities we serve and is proud to be an equalopportunity employer. All aspects of employment are based on merit competenceperformance and business need. Alameda County does not discriminate inemployment on the basis of race color religion sex (including pregnancy andgender identity) national origin political affiliation sexual orientationmarital status disability genetic information age membership in an employeeorganization retaliation parental status military service or othernon-merit factors protected under federal state and local law. Alameda Countycelebrates diversity and is committed to creating an inclusive and welcomingworkplace environment.

Required Experience:

Director