Patrol Officer

Purpose:

The Campus Security Officer reports directly to the Senior Manager of Campus Security and is responsible for protecting life and property while advancing a culture of safety, accountability, and service. This position requires weekend availability and flexibility to work overtime and holidays as operational needs dictate.

 ** Must be flexible to work the following shift hours **

• Monday - Wednesday: 3pm-12am (1-hour unpaid lunch)
• Saturday / Sunday: 8am-5pm (1-hour unpaid lunch)

Essential Duties & Responsibilities (those that must be performed with or without an ADA Accommodation):

• Serve as the first responder to emergencies; initiate appropriate response protocols and assist students, staff, and guests during evacuations or critical incidents.
• Conduct proactive foot patrols of all campus facilities; secure buildings, offices, and access points; monitor surveillance systems; and control authorized entry.
• Enforce institutional policies and applicable laws; deter and address trespassing, vandalism, theft, and other criminal activity.
• Identify and address unauthorized visitors, escort individuals from campus when necessary.
• Support student conduct procedures, including the removal of disruptive individuals when required.
• Coordinate professionally and effectively with law enforcement, fire, and emergency medical personnel.
• Detain or apprehend individuals who pose a threat to campus safety, consistent with policy and legal authority.
• Investigate and document all safety and security incidents, accidents, and policy violations.
• Prepare accurate, detailed, and timely written reports.
• Provide security coverage for college-sponsored events, including those involving VIP guests and large crowds.
• Manage access control functions, including ID badge production and daily check-in procedures.
• Demonstrate calm, controlled, and solution-oriented decision-making in high-pressure situations.
• Deliver consistent, high-level service that reinforces the institution’s commitment to safety and professionalism.

Non-Essential Duties & Responsibilities (those that must be performed with or without an ADA Accommodation):

• Assist with administrative tasks such as filing reports, organizing records, and updating logs
• Provide general customer service assistance, including giving directions and answering basic campus questions
• Report minor facilities issues such as lighting outages, door malfunctions, or safety hazards
• Provide non-emergency escort services for students or staff upon request
• Assist with traffic or pedestrian flow during peak times or events
• Maintain cleanliness and organization of security workspaces and equipment

Other Responsibilities:

• Attend meetings or briefings as needed to stay aligned with campus operations
• Assist other departments with basic operational support when it does not interfere with security duties
• Support special projects assigned by leadership, such as policy rollouts or process improvements

Supervisory Responsibilities

• N/A

Competencies | Knowledge | Skills | Abilities:

• Prior security experience preferred, ideally within an educational setting.
• Strong verbal and written communication skills in English.

Education | Experience:

• High school diploma or equivalent.
• Prior security experience preferred, ideally within an educational setting.

Certificates | Licenses | Registrations:

• California Guard Card
• Baton Permit (preferred)
• Chemical Spray Permit (preferred)

Computer Skills:

• Proficiency in basic computer systems and report-writing platforms.
• Ability to monitor CCTV systems

Environmental Factors (are those that are required and performed with or without an accommodation):

• Ability to work both indoors and outdoors in varying weather conditions, including heat, cold, rain, and wind
• Exposure to moderate noise levels, including alarms, radios, and active campus environments

Physical Demands (are those that are required and performed with or without an accommodation):

• Extended periods of standing and walking, including climbing stairs and navigating multiple floors
• Ability to operate in confined spaces such as elevators, stairwells, or small offices
• Ability to lift and carry objects up to 25–50 pounds (equipment, barricades, etc.)
• Ability to bend, kneel, crouch, and reach when conducting inspections or responding to incidents
• Ability to respond quickly to emergencies, including moving at a fast pace when necessary

Emotional & Mental Demands (are those that are required and performed with or without an accommodation):

• Occasional exposure to stressful or high-pressure situations, including emergencies and confrontational individuals
• Ability to exercise sound judgment and decision-making under pressure
• Ability to maintain focus and alertness during long shifts and repetitive tasks.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.