Account Coordinator
Fast Exact is your one stop solution for all your transportation and shipping requirements. We have more than 30 years of experience providing fast and exact transportation solutions with on-time and dependable service to hundreds of companies of all sizes. Fast Exact provides Expedited, dedicated truck Hot-shot services. We maintain the latest in technology and equipment to ensure your shipments arrive on time, every time, across the city or across the country. Our dispatchers continually monitor and track your shipments from pick up until delivery. Time Critical and Guaranteed Expedited Air and ground Services in US and Canada. We operate trucks and vans from coast to coast. As an Account Coordinator, you play a critical role in executing business for our clients. You’ll build relationships with clients and partner with Dedicated Account Leaders and the Capacity teams to ensure clients’ needs are met. You will leverage our proven processes and innovative technology platform to manage shipments and solve challenging problems for our clients.
Responsibilities:
Respond to clients with a sense of urgency to provide an excellent customer experience
Communicate shipment updates proactively and accurately, ensuring a client-centric approach
Schedule appointments via phone, email and company website
Track and trace shipments promptly to best serve our clients
Audit load information for accuracy and completion
Build and develop relationships with clients to ensure continued partnership
Proactively identify opportunities to improve operational efficiency
Analyze client inquiries and provide quality and timely insights and updates to your clients
Required:
High school equivalency
Excellent verbal and written communication skills
Self-motivated work style
The ability to work in a fast-paced environment
Strong attention to detail and follow-up skills with experience identifying and resolving problems
Demonstrated customer service etiquette, “grace under pressure,” active listening and commitment to excellence
Ability to establish priorities and manage multiple activities to meet deadlines
Strong interpersonal skills including tact, diplomacy and flexibility to work effectively with carriers, management, various departments and clients
Light physical activity performing non-strenuous daily activities of an administrative nature.
Benefits:
401(k)
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Recommended Jobs
Accounts Payable Specialist
Full-time Description GENERAL SUMMARY This is an hourly position in City of Industry, CA that reports to the Controller. The Accounting Specialist performs tasks related to the efficient…
Labor and Workforce Strategist (VALLEJO)
Overview: Identify labor needs for the park and ensure the efficient utilization of the workforce to maximize the guest experience while driving profitability. Responsibilities: This position wil…
Senior Accountant
If you're the best, come be a part of something extraordinary. Eve Legal is the fastest-growing legal tech company in the world, and we’re looking for elite sales talent to fuel our next phase of gro…
Veterinary Technician (San Rafael)
Description: Are you a passionate and highly skilled veterinary technician or assistant looking to elevate your career in a specialized field? We have the perfect opportunity for you! Golden Gate Ve…
Software Engineer, Scaled Abuse
About the team The Applied team safely brings OpenAI's technology to the world. We released ChatGPT; Plugins; DALL·E; and the APIs for GPT-4, GPT-3, embeddings, and fine-tuning. We also operate infe…
Sr. Accountant Revenue
Overview The Sr. Accountant position on our Revenue Accounting team is responsible for monthly close activities such as the reconciliation of the company’s revenue accounts and contract review. Ot…
Spanish Sign Language Interpreters
On-Site ASL Interpreters – Los Angeles California We’re looking for skilled Spanish Sign Language interpreters to provide on-site interpretation in Los Angeles CA About the Role: You will sup…
Staff Accountant
Staff Accountant Location: Playa Vista, California (full time, on-site) We are seeking a detail-oriented and motivated Staff Accountant to join our growing team. This role is responsible for su…
Administrative Assistant
Touro Luggage Inc. is looking for a detail-oriented Administrative & Accounting Assistant to support our daily office, inventory, and accounting tasks. This is a part-time, on-site role ideal for some…