Sr. Claims Consultant (ML)

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

As a Senior Claims Consultant, you will be responsible for the effective oversight and management of claims for clients who purchase Management Liability lines of coverage, including Directors & Officers, Employment Practices Liability, Cyber, Errors & Omissions, Fiduciary, Crime, General Professional Liability (PE/VCAP), Transactional Liability and Kidnap & Ransom policies. You will provide a broad scope of claims services, including advising clients on coverage, managing communication between the client, insurers and legal counsel, and advocating for client interests. You will have the opportunity to demonstrate your ability to analyze complex claims, develop claim handling action plans, negotiate with insurers, advocate effectively for clients in coverage disputes, and interact with claims professionals and client representatives. 

• Review claims for reporting and establishing strategies for coverage.

• Provide advice to clients on potential coverage for complex claims.

• Proactively manage liability claims for assigned clients.

• Negotiate with insurers on coverage for defense costs and settlements.

• Communicate claim updates to clients, Woodruff Sawyer brokers and claim managers.

• Meet with clients, insurer representatives, and defense counsel contacts as necessary.

• Assist brokers with presentations to current and prospective clients.

• Maintain approved diary system to ensure timely follow up of key issues.

• Provide excellent depth and breadth of knowledge and leadership initiative to clients and team members in handling complex and detailed issues in a clear, efficient and timely manner.

• Minimum of seven years of claims management experience, law firm, TPA or brokerage environment preferred.

• College degree and Juris Doctorate preferred. High school diploma or equivalent required.

• Advanced knowledge of core management liability and professional liability policies / coverage areas, claim procedures and terminology.

• Advanced proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.

• Exceptional verbal, written and interpersonal communication skills.

• Excellent analytical, negotiation and organizational skills; ability to multi-task and shift focus as priorities change.

• Valid Driver’s license and reliable transportation required.

• Ability to travel as required.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

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Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.