Customer and Sales Representative

Farmers Insurance District Office
Escondido, CA

Job Description

Job Description

Are you a people-first professional who enjoys building relationships, solving problems, and making a real impact in your community?

A top-performing Farmers Insurance agency is growing, and were looking for a motivated, service driven individual to join our team. This isnt just a customer service role; its an opportunity to grow your career, increase your earning potential, and become a trusted advisor to our clients.

We help protect what matters most, homes, cars, businesses, and families; and were looking for someone who takes pride in helping others do the same.

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Responsibilities

What You'll Do

  • Build meaningful, long-term relationships with clients and local community members
  • Guide clients through coverage options and recommend personalized insurance solutions
  • Answer questions related to policies, billing, claims, and coverage with clarity and care
  • Provide fast, friendly service via phone, email, and in person
  • Support account updates, policy changes, and renewals
  • Identify opportunities to cross-sell and support new business growth
  • Stay up to date on insurance products, systems, and industry trends
  • Collaborate with a supportive team to hit goals and deliver excellent service
Requirements

What We're Looking For

  • Spanish fluency is strongly preferred and may be required for certain client-facing responsibilities
  • Licensed or willing to obtain prior to hire (we can help guide you through the process)
  • Proven experience in sales and customer service, preferably in the insurance industry
  • Strong communication and relationship-building skills
  • Organized, detail-oriented, and able to manage multiple priorities
  • Comfortable using computers, CRM systems, and Microsoft Office
  • Self-motivated with a positive, team-oriented mindset
  • Strong analytical and problem-solving skills and attention to detail
  • Successful background check
Posted 2026-06-26

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