Lead Technician/Field Supervisor
Yellowstone Local is proud to represent Ecowater of Southern California , an industry leader in residential water treatment solutions.
If you're ready to lead from the front, hold the line on quality, and turn a solid team into a high-performing machine, this is where you prove it.
What’s in it for You?
$25 to $30 per hour based on experience
Bonus opportunities tied to team productivity, quality metrics, and upsells
Full-time, stable field leadership position
Flexible schedule based on operational demands
Direct impact on team performance and revenue growth
Leadership role with real authority and accountability in the field
Why You’ll Love It Here
Work with a recognized leader in water treatment and home services
Performance-driven culture that rewards execution, not excuses
Opportunity to develop technicians and shape the next generation of talent
High standards, strong support, and no tolerance for cutting corners
Your input drives operational improvements and field success
A team environment built on accountability, integrity, and professionalism
Your New Role
Lead daily field operations for installation and service technicians
Perform advanced diagnostics, installation, and repair of water treatment systems, including softeners, reverse osmosis systems, and filtration units
Serve as the escalation point for complex service and installation challenges
Conduct job site inspections and ride-alongs to enforce quality and workmanship standards
Train, mentor, and coach technicians to improve technical performance and customer experience
Support onboarding and hands-on training for new field technicians
Monitor and drive key performance metrics, including productivity, callbacks, and job quality
Ensure all work complies with plumbing codes, safety standards, and company expectations
Improve operational efficiency through better inventory control, truck stock management, and job readiness
Collaborate with operations to optimize scheduling and routing
Deliver exceptional customer service and resolve issues professionally
Identify upsell opportunities and contribute to field revenue growth
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
4 to 6 years of experience in plumbing or water treatment systems
1 to 2 years of leadership, senior technician, or mentoring experience preferred
Advanced expertise in water treatment systems, including softeners, reverse osmosis, and filtration units
Strong leadership and coaching abilities with a focus on accountability
Skilled in diagnostics, installation, and repair of residential water systems
Experience with soldering, welding, and advanced installation techniques preferred
Ability to manage multiple technicians, job sites, and priorities effectively
Strong communication, decision-making, and conflict resolution skills
Proficiency with Microsoft Office and field service management software
Valid driver’s license
Ability to lift up to 50 lbs and perform physical fieldwork, including bending, crouching, and working in confined spaces
Ecowater of Southern California is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #yellow
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