Lead Technician/Field Supervisor

Yellowstone Local is proud to represent Ecowater of Southern California , an industry leader in residential water treatment solutions.

If you're ready to lead from the front, hold the line on quality, and turn a solid team into a high-performing machine, this is where you prove it.

What’s in it for You?

• Competitive hourly base pay plus performance-based incentives

• Bonus opportunities tied to team productivity, quality metrics, and upsells

• Full-time, stable field leadership position

• Flexible schedule based on operational demands

• Direct impact on team performance and revenue growth

• Leadership role with real authority and accountability in the field

Why You’ll Love It Here

• Work with a recognized leader in water treatment and home services

• Performance-driven culture that rewards execution, not excuses

• Opportunity to develop technicians and shape the next generation of talent

• High standards, strong support, and no tolerance for cutting corners

• Your input drives operational improvements and field success

• A team environment built on accountability, integrity, and professionalism

Your New Role

• Lead daily field operations for installation and service technicians

• Perform advanced diagnostics, installation, and repair of water treatment systems, including softeners, reverse osmosis systems, and filtration units

• Serve as the escalation point for complex service and installation challenges

• Conduct job site inspections and ride-alongs to enforce quality and workmanship standards

• Train, mentor, and coach technicians to improve technical performance and customer experience

• Support onboarding and hands-on training for new field technicians

• Monitor and drive key performance metrics, including productivity, callbacks, and job quality

• Ensure all work complies with plumbing codes, safety standards, and company expectations

• Improve operational efficiency through better inventory control, truck stock management, and job readiness

• Collaborate with operations to optimize scheduling and routing

• Deliver exceptional customer service and resolve issues professionally

• Identify upsell opportunities and contribute to field revenue growth

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• 4 to 6 years of experience in plumbing or water treatment systems

• 1 to 2 years of leadership, senior technician, or mentoring experience preferred

• Advanced expertise in water treatment systems, including softeners, reverse osmosis, and filtration units

• Strong leadership and coaching abilities with a focus on accountability

• Skilled in diagnostics, installation, and repair of residential water systems

• Experience with soldering, welding, and advanced installation techniques preferred

• Ability to manage multiple technicians, job sites, and priorities effectively

• Strong communication, decision-making, and conflict resolution skills

• Proficiency with Microsoft Office and field service management software

• Valid driver’s license

• Ability to lift up to 50 lbs and perform physical fieldwork, including bending, crouching, and working in confined spaces

Ecowater of Southern California is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #yellow