Auditor (LDA)

Job Summary/Purpose:

• Auditor's primary responsibility is to perform an audit/review using contracts and or pricing agreements, of the rates, accessorial and total charges being applied by the carriers (trucking, air, ocean, courier, rail, intermodal, small package) that submit invoices to NTC for each of the clients' freight invoices for transporting their freight.
• Invoices are comprised of Manual and Electronic (EDI) records.
• Applying General Ledger Coding to each invoice when necessary.
• Maintaining up to date notes via our excel tool called ‘Audit Manager'.
• Advising supervisor of any up-dates needed for ‘Operating Procedures' document that is shared by other departments in the company to ensure compliance and consistency of information and data that will be included in weekly and monthly reports that ultimately will be provided to the client.
• Communicates on an on-going basis internally with staff and supervisors and with outside companies such as carriers, clients and collections companies, of anything that is related to the processing and handling applicable to designated client accounts.

General Accountabilities:

• Primary auditor is fully in charge of each account tasked.
• Performs an audit review of the line item and total charges being billed.
• Contracts and Pricing Agreements are to be read carefully and implemented when working the account.
  • If a carrier is overcharging on an invoice, auditor reduces the invoice and adds a note via a tag, to each invoice indicating reason for short payment. A copy of that invoice is then mailed to the carrier and an e-mail or phone call may be needed to resolve on behalf of the client.
  • If the overcharge is found in an invoice that was transmitted to us via EDI, auditor to include reason for short payment in the FB section of the records and prints a copy of the EDI screen shot to place copy of record in our Returns to carrier so that the short payment reason is then placed in our online web site. The note also helps internal staff provide payment information to carriers/clients at a later time.
  • The primary Auditor will work with carrier and when necessary, with client, to resolve any on-going problems such as incorrect rate application or missing documentation and or data until resolved.
• Monitoring coding and rate questions and any rejected invoices for various reasons such as duplicates or missing information on all manual/paper and EDI invoicing.
• Responsible for sending invoices to clients via our online image exceptions tool by attaching tag to each invoice requiring client review.
• Ensuring that all required fields are on documentation for data entry such as correct pieces, weight, shipper/consignee addresses, Bill of Lading or Purchase Order numbers, type of move (direction) and any other fields that pertain for each client.
• Provides clear information on each invoice that requires additional, careful review and special handling so that co-workers that share the account; can easily identify the information/issue and address it accordingly.
• Must be fully familiar with locations, rules and accounting applicable to each client.
• Must be fully familiar with NTC's various departments' requirements as they pertain to each of their designated clients.
• Communicates to our Data Processing department, any discrepancies and BOL loading issues to troubleshoot and resolve.
• Must be able to identify those EDI records that require additional General Ledger coding on each freight invoice or allocation of the freight expense when more than one bill of lading (BOL) is provided and break down cost dollar allocation among each component BOL.
• Researches prior payment history via our online E-Trace/Freight Bill Research tool when auditing an invoice that was shipped more than 30 days to ensure if prior payment has not already been made.
• If fully paid, invoice is tossed to avoid duplicate payments.
• If partially paid, invoice must be re-audited to determine if balance is due.
• If overpayment made, invoice must be re-audited to determine if a refund overcharge claim form needs to be filled out and sent to carrier.

Job Qualifications:

• High school diploma or GED, A.A. or BS preferred.
• Seven or more years related job experience preferred
• Ability to speak; read and write fluently in English. If bilingual, a plus.
• Ability to communicate efficiently and effectively with clients, managers and co-workers.
• Proficiency in Math for dollar computations is a must.
• Proficiency in computer programs: Microsoft Outlook, Word and Excel. Ability to input, sort and organize and calculate data which may involve creating tables or graphs. Formula creation is a plus.
• Use of the 10-Key machine
• Use of E-mail. Must write in a clear, concise and professional manner. Proper grammar required.
• Use of internal intranet and information within it, is table based and training will be done on the job.
• System-rate program specific training will be done on the job.