Airline Customer Support Associate

Atlantic Aviation
Goleta, CA

: Why You'll Love This Airline Customer Support Associate Job
  • $800 per month Housing Allowance (before taxes)! Atlantic Aviation offers a monthly Housing Allowance (before taxes) for all employees at our SBA location as part of our Atlantic Habitat Program. Atlantic Aviation has an employee housing stipend program to help offset the housing and cost of living expenses for this area. The Atlantic Habitat serves as a way to help recruit and retain local talent at our FBO and can be used for housing, commuting, or additional living expenses.
Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in aviation? If so, this Airline Customer Support Associate position with Atlantic Aviation at SBA in Goleta, CA may be perfect for you! In this position, you will provide aviation ground support services to customers in a positive and professional manner. You will perform in all facets of the ground handling operation including but not limited to aircraft fueling/defueling, baggage/cargo handling, aircraft towing, using marshalling signals for aircraft parking, providing lavatory/potable water service, and using other various ground support equipment to help support the needs of customer and their aircraft. Build a career in aviation you are excited about and apply for the Airline Customer Support Associate job today! Pay for this position starts at $20 / Hour and requires availability for any/all shifts as well as overtime, weekends, holidays, and on call.

Job Responsibilities

Airline Customer Support Associate Responsibilities
  • Provide customers with professional service and assistance
  • Making hotel and catering reservations for inbound and outbound aircraft
  • Processing customer purchases and fuel transactions
  • Work closely with line service personnel and pilots, ensuring all customer service needs are met

Required Skills and Qualifications

Airline Customer Support Associate Qualifications
  • Customer service/hospitality experience
  • High school diploma or GED certificate
  • 18 years of age
  • A valid state driver's license
  • Ability to comprehend and perform basic math calculations
Posted 2026-02-03

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